Service Dispatcher Position Available In Escambia, Florida

Salary Not Available
Position range in Pensacola-Ferry Pass-Brent, FL Metropolitan Statistical Area $36k – $52k Per Year Service Dispatcher
Guardian Fueling Technologies

Occupation:

Dispatchers, Except Police, Fire, and Ambulance

Location:

Pensacola, FL – 32534
Positions available: 1
Job #: 3248067

Source:

Guardian Fueling Technologies

Posted:

5/5/2025

Web Site:

www.guardianfueltech.com

Job Type:

Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Description Help for Job Description. Opens a new window. Job Description Help for Job Description. Opens a new window.

Summary/Objective:

The dispatcher in the branch acts as a communication point for emergency and non-emergency calls that come into the branch. The dispatcher will receive requests, transmit messages, and track vehicles. This person must be primarily an excellent communicator and able to remain calm and composed, especially in critical situations. They must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

Essential Job Functions:

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Ability to handle HIGH STRESS and

HIGH VOLUME

is a MUST!

• Receive and dispatch calls for service needs
• Prioritize calls according to urgency and importance
• Use radio, phone or computer to send technicians, vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information Additional Information Help for Additional Information.

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Requirements Required Experience:

• Proven experience as dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods (CAD)
• Ability to handle HIGH STRESS and

HIGH VOLUME

is a MUST!

• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma or equivalent required

Work Environment:

This job operates in a warehouse branch environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position performs much of its work on the telephone (landline and cellular).

Physical Demands:

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type/Expected Hours of Work:

This is a full-time position, M/F.

Travel:

No travel is expected for this position.

Required Education and Experience:

• High school diploma or GED required.
• Two years of previous experience preferred.

EEO Statement As an Equal Employment Opportunity employer, it is Guardian Fueling Technologies’ policy to provide equal employment opportunity for all applicants and employees. Guardian Fueling Technologies does not unl
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