Dispatcher – Rental Equipment and Tools Position Available In Hillsborough, Florida

Dispatcher – Rental Equipment and Tools 1.8 1.8 out of 5 stars 1022 Skipper Road, Tampa, FL 33613

Dispatch Position Summary:

We are seeking a reliable and detail-oriented Dispatch Coordinator to join our team at Rentalex, a leading equipment rental company in the Tampa Bay Area. The Dispatch Coordinator will be responsible for managing the efficient scheduling and dispatching of equipment, ensuring timely deliveries, pickups, and customer satisfaction. This role requires excellent communication skills, strong organizational abilities, and the ability to handle multiple tasks in a fast-paced environment.

Key Responsibilities:

• Schedule and coordinate the delivery and pickup of rental equipment to customers, ensuring timely and accurate service.
• Communicate with customers to confirm delivery/pickup details, answer questions, and resolve any issues related to their orders.
• Coordinate with the warehouse and drivers to ensure the equipment is ready for dispatch and meets customer specifications.
• Maintain accurate records of deliveries, returns, and service requests in the company’s dispatch system.
• Monitor fleet and equipment availability, ensuring optimal utilization and minimal downtime.
• Collaborate with the sales and customer service teams to address customer inquiries and resolve scheduling conflicts.
• Track and update the status of each delivery, ensuring all customer deadlines are met.
• Maintain compliance with safety protocols and company policies during all dispatch and delivery activities.
• Handle unexpected delays or equipment issues, promptly communicating with customers to minimize disruptions.
• Provide administrative support to the President, including updating schedules, reporting, and maintaining inventory records.
• Assist with customer equipment request.

Insuring they have the right equipment for the job.

Qualifications:

• High school diploma or equivalent (associate’s degree or higher preferred).
• Proven experience in dispatching, logistics, or a similar role, preferably in the equipment rental or transportation industry.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Excellent communication skills, both verbal and written.
• Proficient in Microsoft Office Suite; experience with dispatching software or fleet management tools is a plus.
• Ability to work under pressure and adapt to changing priorities.
• Strong problem-solving skills and attention to detail.
• A valid driver’s license and a clean driving record may be required.
• Available to work weekends
• Bilingual is a plus.

Physical Requirements:

• Ability to sit for extended periods of time and use a computer.
• Occasional lifting of up to 50 pounds may be required.
• Must be able to work in a fast-paced, sometimes stressful environment.

Benefits:

• Competitive salary
• Health insurance
• Paid time off and holidays
• 401(k) with company match
• Opportunities for career advancement within the company
• Overtime
• Boot Allowance If you are a motivated and dependable individual with a passion for logistics and customer service, we encourage you to apply for the Dispatch Coordinator position at Rentalex.

Rentalex is an equal opportunity employer and welcomes candidates from all backgrounds to apply. A background check and/or drug test may be required as a condition of employment.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Employee discount Health insurance Paid time off

Schedule:

Monday to Friday Overtime Rotating weekends Application Question(s): Can you work Saturdays?

License/Certification:

Driver’s License (Required) Ability to

Commute:

Tampa, FL 33613 (Required)

Work Location:

In person