Senior Supervisor Dispatch Operations – Tampa, FL Position Available In Hillsborough, Florida
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Job Description
Senior Supervisor Dispatch Operations – Tampa, FL Optum United States, Florida, Tampa Jun 21, 2025
Primary Responsibilities:
Supervises the daily operations and scheduling of a team of Transportation Coordinators.
Hires, develops, and coaches direct reports in role and support their competency and capability development
Maintains an inspired culture that is time based and centered on integrity and customer focus
Receives and resolves complaints in a timely and courteous manner
Conducts quality monitoring to ensure accuracy of information provided to Transportation Specialist
Monitors individual performance through the review and analysis of operational reports
Partners with Sr. Manager Dispatch Operations to evaluate metrics and adjust activities to meet or exceed performance expectations
Exceptional cross-functional leadership; experienced partnering with other leaders to understand and address their needs
Performs all other related duties as assigned
