Dispatcher – 911 Operator Position Available In Miami-Dade, Florida

Dispatcher – 911 Operator 4.5 4.5 out of 5 stars 12645 Pinecrest Pkwy, Pinecrest, FL 33156 JOB Performs telecommunication work for the Pinecrest Police Department, receiving and transmitting radio and telephone messages using Computer Aided Dispatching (CAD) and 911 systems.

EXAMPLE OF DUTIES

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

Receives and records written and voice messages by telephone and radio via Computer Aided Dispatching system.

Transmits messages and departmental information by radio to personnel in the field.

Maintains records of all assigned units as to location, availability, and type of equipment via the Computer Aided Dispatching system.

Maintains files on wanted persons, missing, or lost persons, stolen vehicles, and related information used in disseminating information to field units.

Operates computer terminal and originates input information, such as stolen articles and requests for information via National Criminal Information Center and Florida Criminal Information Center.

Furnishes field units with computer data as requested.

Dispatches all calls for service including Police and medical 911 emergencies via the Village of Pinecrest and Miami-Dade County Fire/Rescue CAD Systems.

Assists the public by greeting citizens when they enter the station and answers informational requests.

Takes telephone complaints from citizens and directs the information to the proper person within the department.

Performs other related duties as assigned.

SUPPLEMENTAL INFORMATION

Instructions:

Please read carefully. Failure to follow instructions may disqualify you from selection. Applicants must download and complete the (click link): Civilian Supplemental Package.

NOTE:

This package cannot be completed online. Use the Checklist included in the supplemental package to determine which documents are applicable to you. If the Checklist states, “required”, the document MUST be submitted to the Village of Pinecrest.

Submit the completed supplemental package, including the Checklist either in person or via US Mail to the address below within ten (10) business days of submitting your online application.

DO NOT UPLOAD ANY DOCUMENTS WITH YOUR APPLICATION.

Additionally, applicants must completely detail their work experience on the employment application, including but not limited to, dates of employment and reasons for leaving prior employment, or your application will be deemed incomplete and risk being disqualified.

Veterans Preference:

Veterans Preference is awarded in accordance with Florida State Statute 295.07. If claiming veteran’s preference, it must be indicated on the application form and proper documentation, including all DD-214 forms submitted with the application. Prior to employment, successful completion of a background investigation will be required. Depending upon the position, a medical examination and/or drug screen may be required. Additionally, appointment to certain positions (including promotions or transfers) may be contingent upon submission of official transcripts. The Human Resources Office is open Monday – Friday, 8:00 a.m. to 4:30 p.m., excluding holidays.

Mailing Address:

Village of Pinecrest Human Resources Office 12645 Pinecrest Parkway Pinecrest, FL 33156 The Village of Pinecrest is an Equal Opportunity Employer and a Drug and Alcohol Free WorkplaceThe Village of Pinecrest complies with the Equal Pay Act which requires that men and women in the same workplace be given equal pay for equal work.

The Village of Pinecrest participates in the E-Verify Program.