Dispatcher Supervisor Position Available In Miami-Dade, Florida
Tallo's Job Summary: The Dispatcher Supervisor position in Miami, FL offers a full-time opportunity with a salary range of $22 - $23 an hour. Responsibilities include supervising the dispatch team, managing schedules, handling incoming calls, and coordinating with security staff and operations managers. Benefits include health insurance, dental insurance, vision insurance, and employee discounts.
Job Description
Dispatcher Supervisor Confidential Miami, FL Job Details Full-time $22 – $23 an hour 17 hours ago Benefits Health insurance Dental insurance Vision insurance Employee discount
Qualifications Mid-level Full Job Description Position Summary:
The Dispatch Manager is a critical part of security operations, the nucleus of the security team, and works to support all departments.
Main Responsibilities:
Supervise Dispatch team and operations, partner with Operations Team Dispatch Road Supervisors to follow-up on-site, as needed, work with Operations Team Review and monitor daily activity reports, after-hours incidents, issues and disciplinary reports generated by dispatch team Manage schedule and submit payroll for Dispatch team Handling influx of incoming calls including but not limited to; call outs; shift and schedule information; requests to speak with operations manager Familiar with telephone functions including voicemail and transferring calls Document guards that call out of shifts, no call/no shows Relaying work orders or other messages to deployed security guards and road supervisors Monitor and dispatch security staff to different locations as needed Speak with operations managers, guards, or others to resolve problems, requests for services, schedule changes, etc. Adjust schedule as needed to accommodate emergencies, call outs, etc. for dispatch team and security guards Using telephones, two-way radios or text messages to contact guards or operations manager(s) Transfer/direct calls to the correct department Assists operations team to cover/fill in open posts Communicate with HR and operations department of any work-related incidents Physical Requirements Employee works in an office environment with extended computer use While performing the duties of this job, employees are regularly required to sit, walk, and stand; talk or hear, both in person and by telephone Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job
Job Type:
Full-time Pay:
$22.00 – $23.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Vision insurance
Schedule:
8 hour shift
Work Location:
In person
