Dispatch Coordinator Position Available In Orange, Florida

Dispatch Coordinator 3.0 3.0 out of 5 stars Orlando, FL 32810

WHISHA MISSION:

Enhance and accelerate the transition of coffee from a commodity product to a specialty item.

POSITION

Dispatch Coordinator

JOB SUMMARY

We are seeking a dedicated Dispatch Coordinator to join our dynamic team. The Dispatch Coordinator will play a pivotal role in supporting our distribution network by providing real-time support to our Route Sales Representatives while in the field. This position is a combination of real time phone support and administrative duties throughout the day that support the routing and dispatch department.

RESPONSIBILITIES

Resolve delivery-related inquiries and issues promptly and professionally. Review and approve inbound orders in CIN7 software. Communicate delivery updates, delays, and any relevant information to all stakeholders. Act as the primary point of contact for drivers during their shift. Monitor real-time GPS tracking and communicate with drivers to provide support and address any issues that may arise during deliveries. Coordinate vehicle preventative maintenance schedules with drivers. Troubleshoot and provide support for drivers with vehicle related issues. This would include contacting roadside support, arranging for tow trucks, etc. Provide support with technology related questions (printer, point of sale, routing software, etc). Provide communication and administrative support to Fleet Management. This role requires heavy administrative work.

SHIFT DETAILS

Monday through Friday While this is a salaried role the general shift time will be 5:00am – 1:30pm. This individual will be on call during the morning and may receive calls as early as 3:00am

REQUIRED SKILLS/ABILITIES

Excellent problem-solving skills. 4 Year College Degree. Effective communication and leadership abilities. Strong attention to detail and ability to work under pressure. Excellent interpersonal and customer service skills. Ability to work independently and solve problems proactively. Ability to achieve results in a fast-paced environment. Excellent organizational skills and attention to detail.

PHYSICAL REQUIREMENTS

Require prolonged periods of sitting at a desk and working on a computer.

REPORTING STRUCTURE

Reports directly to

Routing Dispatch & Fleet Manager Job Type:

Full-time Pay:

$53,000.00 – $58,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Schedule:

8 hour shift

Overtime Work Location:

In person