Dispatcher for Non-Emergency Medical Transportation Position Available In Sarasota, Florida

Dispatcher for Non-Emergency Medical Transportation Stellar Transport Sarasota, FL 34243 Dispatcher/ Office Assistant

• Non Emergency Medical Transportation Our company is looking for a reliable Dispatcher to help deliver great customer service on non-emergency medical transportation.

Job Type:

Full-time Schedule:

Monday to Friday Requirements-Must have Customer Service Experience-Must have good computer skills and be able to multi-task.

POSITION SCOPE

Provide leadership, employee supervision, support and vision for the non‐emergency transportation of patients/clients to and from hospitals, convalescent facilities, dialysis centers, rehabilitation centers, medical offices and their private residences in a safe, secure and professional manner. This Job Is Ideal for

Someone Who Is:

Dependable

• more reliable than spontaneous , People-oriented
• enjoys interacting with people and working on group projects
• Adaptable/flexible
• enjoys doing work that requires frequent shifts in direction
• Detail-oriented
• would rather focus on the details of work than the bigger picture
• High stress tolerance
• thrives in a high-pressure environment
• Able to work in a fast-pace environment

BASIC FUNCTION

Responsible for scheduling, assigning and communicating work order to Drivers to ensure that operations and projects are completed in a professional, timely, safe and cost effective manner

QUALIFICATIONS

Dispatching experience with communication, organization, and time management skills preferred. Proven ability to operate company phone lines in a professional and courteous manner, and to operate office (computer, fax, copier, phone lines) conducive to performing job responsibilities, conforming to company personnel and safety procedures and policies.

ADDITIONAL DUTIES

• Effective communications with drivers and dispatch and provide updates and reports for upper management
• Maintain a professional, positive image and attitude in regards to clients, management and subordinates
• Supervise and enforce completion of daily vehicle pre‐trip and post trip inspections, and maintain vehicle cleanliness
• Must be able to understand and operate GPS devices and windows based computer software. (Excel, Word, Outlook)
• Must have basic knowledge of accounting systems, computer networks, PC hardware, and the internet.

RESPONSIBILITIES

• Provide telephone and personal service to client contractors and customers-Monitor and screen client, employee and sales calls in a professional and friendly manner. Complete messages in an accurate and detailed manner by utilizing reflective listening skills and addressing service, employee and sales concerns through the appropriate channels
• Schedule or assist in assigning work orders to drivers, meeting client contractor satisfaction and quality of product
• Provide accounting (accounts receivable and account payable), clerical, and administrative support to office personnel
• Maintaining written documentation to include safety and vehicles inspection records to ensure that all records are accurate and legally sound
• Completing paperwork (accounts receivable and payable; vehicle inspections’ work and maintenance orders, etc.) in a timely and accurate manner, and that it complies with company and legal standards
• Proficient technical, mechanical and clerical ability required to perform job responsibilities.

Job Type:

Full-time Pay:

From $15.00 per hour

Schedule:

8 hour shift Monday to Friday Weekends as needed

Work Location:

In person