Service Dispatcher Position Available In Sarasota, Florida

Service Dispatcher Grande Aire Services Inc. 1606 Faust Drive, Englewood, FL 34224 Are you experienced in providing excellent customer service and maintaining a helpful attitude? Do you excel at scheduling appointments, data entry, and multitasking? Join A Great HVAC Team! Coastal Cooling, your “First Choice” for residential and light commercial air conditioning needs in Southwest Florida, is seeking a highly skilled HVAC Service Dispatcher to join our team.

Why You Should Apply:

Competitive pay and benefits package Opportunity to work with a dynamic and enthusiastic team Learn and grow in a fast-paced environment Utilize and enhance your customer service and HVAC skills

DFWP/EEO

Requirements:

Experience in HVAC or related field preferred Detail-oriented with a commitment to quality work Ability to multitask and work efficiently in a team setting

Responsibilities:

: Coordinate HVAC techs for emergency and non-emergency calls Address problems and requests by transmitting information or providing solutions Receive and dispatch orders for products or deliveries Prioritize calls according to urgency and importance Use messages, phones, or carrier pigeons to send crews, vehicles, or other field units to appropriate locations Monitor the route and status of field units to coordinate and prioritize their schedule Provide field units with information about orders, traffic, obstacles, and requirements Enter close-out data in our system and maintain logs and records of calls, activities, and other information

Skills:

Proven experience as a dispatcher Tech-savvy with knowledge of relevant CRMs, preferably ServiceTitan Fast typing with experience in data entry Knowledge of procedures and guidelines for emergencies Proficient in English (oral and written) Outstanding organizational and multitasking abilities Active listener with excellent communication skills Sound judgment and critical thinking

Schedule:

Monday through Friday, 8:00 a.m. – 5:00 p.m

Location:

5930 Youngquist Rd, Fort Myers, FL 33912, USA Long considered Southwest Florida’s first choice for residential and commercial air conditioning, refrigeration and appliance repair, our group of companies have proudly served the community for over 50 years.

Pay:

$20 – $23 / hour

Pay:

Supplemental income

Benefits:

Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) 401(k) matching Referral program Employee discount

Other Job Type:

fulltime

Schedule:

Monday to

Friday Overtime Other Education:

High school degree Work location: On-site