911 Communications Call Taker Position Available In Fulton, Georgia
Tallo's Job Summary: The 911 Communications Call Taker at Grady Health System coordinates with the Communications Supervisor daily to ensure all assignments are completed. This role involves receiving and processing emergency medical service requests within the Grady EMS response zone, following established protocols. Qualifications include a high school diploma or GED, Emergency Medical Dispatcher Certification, and one year of experience in a high-performance EMS 911 Communication Call Center. Grady is an Equal Opportunity Employer.
Job Description
911 Communications Call Taker
Job Description Grady Health System offers many career paths. Whether you have many years of experience or are in the early stages of your career, you can find a rewarding position at Grady!
SUMMMARY
The 911 Communication Call Taker coordinates with the Communications Supervisor on a daily basis to ensure all assignments are completed. Demonstrate complete knowledge of the Communications center operations to include receiving, and processing requests for emergency medical service within the Grady EMS response zone. To provide the appropriate level of aid to 911 callers established by the International Academy of Emergency Medical Dispatch Protocol. Verification of patient location to include response zone (city and county). To enter in scheduled events and personnel into the CAD. To provide accurate patient information, and location, to responding Grady EMS units. Ensure all in service vehicles and equipment are in an acceptable state of readiness at all times. Employee will exemplify customer service behavior and timely responsiveness to co-workers, patients, clients, physicians, and vendors.
QUALIFICATIONS
Highschool Diploma or GED required
Emergency Medical Dispatcher (EMD) Certification required within six (6) months of employment. One (1) year experience in a high performance EMS 911 Communication Call Center preferred. EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities.
