Alarm Dispatcher Position Available In Lafayette, Louisiana
Tallo's Job Summary: The Alarm Dispatcher in Lafayette, LA verifies and dispatches authorities for residential and commercial alarm customers. They handle incoming alarm calls, assist with special projects, and work with computer alarm automation software. Qualifications include a high school diploma or GED, PC literacy, organizational skills, and the ability to read and interpret documents.
Job Description
Job Title
Alarm Dispatcher
Location
Lafayette, LA
Department
Corporate / Administrative & Support
FLSA Status
Non-Exempt
Reports To
Danette Meaux Alarm Dispatcher (Lafayette, LA) Full Time 12
Hour Shifts With Rotating On/Off Schedule Job Summary:
Verifies and dispatches the proper authorities for residential and commercial alarm customers.
Job Functions:
Handles incoming alarm calls and dispatches the proper authorities for residential and commercial alarm customers
Answers phone calls from end users and dealers
Answers incoming phone calls and takes messages for dealers and end users
Handles special projects and dealer/end user issues specifically requested by the alarm manager
Works with computer alarm automation software to efficiently handle alarms
Contacts individuals to inform them of alarm-related issues
Assists the alarm center any time there is a natural disaster or other emergencies
Qualifications:
The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the essential functions of the job: High School diploma or GED
Must be PC literate with some familiarity with MS Word and Excel
Strong organizational skills
Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
