Roadside Assistance Dispatcher Position Available In Livingston, Louisiana
Tallo's Job Summary: On My Way Services, LLC is hiring a full-time Roadside Assistance Dispatcher in Walker, Louisiana. Responsibilities include answering calls, dispatching requests, updating documents, and communicating with units and customers. The role requires basic computer skills, problem-solving abilities, and excellent customer service. The position entails late evening, overnight, and weekend shifts.
Company:
On MY Way, Services
Salary:
—
Job Description
Roadside Assistance Dispatcher at On My Way Services, LLC
Roadside Assistance Dispatcher at On My Way Services, LLC in Walker, Louisiana
Posted in Other 22 days ago.
Type:
full-time
Job Description:
Tasks
- Answering phones and responding to digital requests for roadside assistance from Motor Clubs (such as Geico, Allstate, NSD, etc), providing accurate ETAs, and dispatching requests to assigned units
- Communicating with dispatched units, updating Motor Clubs and customers on the status of dispatched units
- Updating and maintaining documents such as customer surveys and call volume reports throughout the shift
- Updating the dispatching map software to reflect unit shift changesSkills Required
- Fundamentalputer skills such as typing, navigating the internet, using Microsoft Excel, managing files and folders
- Ability to work independently and efficiently in a remote work environment
- Effective problem-solving skills
- Excellent customer service
- Strong teamwork skills, as we are a small family-owned business with a 24/7 operationAvailability
- We are seeking a full-time employee to work late evening and overnight shifts, as well as weekend availability
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