Reserve Security Dispatcher Position Available In Kennebec, Maine

Reserve Security Dispatcher at Colby College
Reserve Security Dispatcher at Colby College in Benton, Maine
Posted in Other 21 days ago.
$0.00 – $100.00 per hour

Job Description:

Job Description

Department:

Campus Security –

JMPay Rate Type:

HourlyEmployee Type:

Job Summary:

The reserve security dispatcher provides services to students, faculty, staff, and visitors, including answering calls, relaying information, and coordinating departmentalmunications. The position requires exceptional customer service skills and the ability to work effectively as a member of the Office of Security staff and as a member of a diversemunity. Must be available nights and weekends. Colby College ismitted to a diverse and inclusive work environment where every member of themunity feels a sense of respect and belonging.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Answer telephones and in person requests for security related services
Communicate with security officers on requests for assistance
Answer calls for emergencies, which may include critical health and safety situations, and coordinating College protocol with outside emergency services
Direct iing calls to proper destinations and take messages when needed
Monitor closed circuit security cameras, as well as security, environmental, and fire alarm systems
Relay any necessary information in a timely manner while coordinating security departmentmunications
Perform required data entry, word processing, and record keeping
Provide exemplary customer service skills both over the phone and in person and ensure positive interactions with the Colbymunity at large
Perform additional duties as assigned; duties, responsibilities, and activities may change at any time with or without notice

QUALIFICATIONS

High school diploma or equivalent required; professional coursework or post-secondary education are a plus
Campus security experience preferred
Must present a neat, clean, and professional image
Ability to be reliable, responsible, and dependable, and fulfill obligations
Well-developed public relations skills; be able to perform duties in a flexible, non-confrontational environment; work with members of a diversemunity; and utilize diplomacy and tact in dealing with sensitive situations
Computer proficiency, experience with data entry and word processing, specifically with Google Drive, Microsoft Word and Excel
Familiarity with access control and records management systems desirable
Excellent written and verbalmunication skills
Ability to use a two-way radio and base station
Proven ability to utilize discretion and maintain confidentiality
Clerical skills, including typing and filing
Ability to remain calm in emergency situations
Valid driver’s license required and must meet the College’s Fleet Safety Policy requirements
Ability to make an impact through work as a member of a team and diversemunity

KEY RELATIONSHIPS

This position has significant interactions with students, faculty, staff, and visitors to campus.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

General open office and campus environment. Position involves long periods of sitting. Occasional walking, standing, bending, twisting, and lifting is required. CCTV monitoring andputer usage involving repetitive hand/wrist motion is also necessary.

CONDITIONS OF EMPLOYMENT

Successful and satisfactorypletion of a background check (including a criminal records check).