Service Dispatcher Position Available In St. Louis, Missouri

Service Dispatcher CoreTech National Overland, MO 63114

About Us:

CoreTech National is your premier destination for top-notch hardware support and service in the country. We believe in putting our customers first and working from the customer in, not the company out. CoreTech National is a casual, respectful, and positive work environment. We are seeking a friendly, self-motivated individual for a face-paced call management and dispatching position. Great organization and Computer skills a must. Will perform Communication at a high level with phones and e-mail.

Primary Duties & Responsibilities:

• Provides excellent customer service and building customer loyalty through courteous, efficient handling of customer interactions according to client guidelines and requirements
• Provides customer service in a timely manner via several means which include email and phone.
• Respond to any issues and follow-up by coordinating with the appropriate departments.
• Maintain up-to-date- call logs and dispatching software to track ingoing and outgoing information.
• Maintains and manages customer accounts
• Prepares documents and reports for billing and informational purposes.

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Basic Qualifications:

• Proficiency with standard office technologies
• Proven experience as dispatcher or relevant position
• Ability to learn proprietary software quickly
• Strong attention to detail
• Possess an upbeat, positive and enthusiastic attitude.
• Great Customer Service Skills.
• Ability to prioritize tasks and follow through
• Driven and goal-oriented individual.
• Willingness and capability to learn new tasks
• Has strong leadership skills and the ability to work with others

Experience:

Service Tech Dispatch Education:

• High school or equivalent

Schedule:

• Monday to

Friday Job Type:

Full-time Pay:

$16.00 – $20.00 per hour

Schedule:

8 hour shift

Work Location:

In person