Heavy Haul Dispatcher Position Available In Alamance, North Carolina

Heavy Haul Dispatcher East Coast Heavy Haul Snow Camp, NC 27349 Job Summary The Heavy Haul Dispatcher is responsible for coordinating the safe and efficient transportation of legal, oversized and overweight loads. This role involves meticulous planning, obtaining necessary permits, and ensuring compliance with all federal, state, and local regulations. Additionally, this position serves as the on-site coordinator and office manager, providing administrative support, coordinating driver logistics, and ensuring smooth day-to-day operations. The dispatcher serves as the primary point of contact between drivers, customers, vendors, and regulatory agencies, ensuring timely and secure deliveries while maintaining a well-organized operational environment.

Key Responsibilities Route Planning & Permitting:

+ Plan and provide routes for oversized and overweight loads, securing necessary permits and ensuring compliance with state and federal regulations. + Monitor restrictions, construction zones, and seasonal limitations to proactively adjust routes. + Maintain a permit calendar and ensure all load paperwork is accurate and up to date.

Load Coordination:

+ Assign and schedule heavy haul loads to drivers, ensuring efficient use of trucks, trailers, and escorts.. + Coordinate and manage the most cost-effective loads, evaluating needs to properly plan loading and unloading. + Communicate with drivers, clients, and other on-site personnel to ensure readiness and safety during load operations.

Driver Coordination:

+ Act as the primary point of contact for drivers – communicating dispatch orders, changes, delays, and special instructions. + Monitor driver performance, hours of service, and compliance with FMCSA regulations.

Communication and Support:

+ Serve as the central point of contact for customers, providing updates on load status, delivery schedules, and addressing delays or service issues. + Build and maintain strong relationships with vendors, escorts, permit agencies, and internal staff. + Provide after-hours or on-call dispatch support when necessary.

Compliance & Documentation:

+ Ensure that all loads comply with DOT and safety regulations, including weight limits, securement, and escort requirements. + Maintain accurate records of driverlogs, permits, deliveries, billing, and compliance documentation. On-Site Coordination & Office Management + Oversee daily operations of the dispatch office, ensuring effective workflow and communication. + Manage office supplies, vendor relationships, and ensure timely administrative support to the field team. + Coordinate fleet maintenance schedules and vehicle inspections. + Support HR functions such as driver onboarding paperwork, file organization, and training coordination. + Handle customer inquiries and internal communications, escalating issues as necessary. Required Qualifications + Proven experience dispatching, transportation, logistics, or a related field + Strong understanding of oversized/overweight permitting processes and DOT regulations. + Knowledge of heavy haul equipment, trailers, and industry best practices + Proficiency in dispatch software, load boards, and GPS systems + Excellent communication and problem-solving skills + Ability to work in a fast-paced environment with attention to detail + Familiarity with obtaining state permits for heavy haul transport + Professional and clear communication skills when interacting with drivers, vendors, customers, and internal staff. + Must be able to lift up to 50lbs

Job Types:

Full-time, Part-time Pay:

$20.00 – $25.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance

Schedule:

Day shift Ability to

Commute:

Snow Camp, NC 27349 (Required) Ability to

Relocate:

Snow Camp, NC 27349: Relocate before starting work (Required)

Work Location:

In person