Mechanical Dispatcher II (FleetNet) Position Available In Gaston, North Carolina

Mechanical Dispatcher II (FleetNet)
locations
Cherryville NC
Remote

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  time type
  Full time
  posted on
  Posted 4 Days Ago
  time left to apply

End Date:

April 26, 2025 (7 hours left to apply)
job requisition id

R202561801

Company
Cox Automotive

• USA
  Job Family Group
  Vehicle Operations
  Job Profile
  Dispatcher II
  Management Level
  Individual Contributor
  Flexible Work Option Can work remotely but need to live in the specified city, state, or region
  Travel %
  No
  Work Shift
  Evening
  Compensation
  Hourly base pay rate is $17.74
• $26.

59/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Fleet service maintenance keeps the world moving. We’re recruiting a Dispatcher II to join our essential team at Cox Automotive’s FleetNet America. In this role, you will be instrumental in maintaining the seamless flow of our operations by troubleshooting the event to ensure the appropriate Service Provider is dispatched. Work hours will vary to ensure market coverage, as we provide service 24/7/365.
If you’re ready to ensure vehicles are road-ready and drivers are supported, let’s talk!
What’s In It for You?
Here’s a sneak peek at the benefits you could experience as a Cox employee:
A competitive salary and top-notch bonus/incentive plans.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Professional development and continuing education opportunities.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Extra perks like pet insurance, employee discounts and much more.
Check out all our benefits.
What You’ll Do
You’ll be responsible for coordinating and managing the logistics of fleet operations, ensuring that all vehicles are maintained and repaired promptly.

You will:

Assess and assign all open events.
Verify proper authorization has been obtained to dispatch the event.
Assign the appropriate and nearest service provider to make requested repairs.
Advise the customer of the estimated time of arrival and follow instructions according to their requirements.
Inform supervisor on duty of any delays with the service provider’s estimated time of arrival or problems with repairs.
Address problems and customer inquiries as they arise.
Who You Are
You are a proactive problem solver who is eager to grow their career in the automotive industry. Here’s what else you bring to the table:

Minimum:

High school diploma or GED and 3 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance). The right candidate could also have a different combination, such as an advanced degree or certification in a related discipline (Medium/Heavy Duty Truck Technology) or 5 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance).
A strong knowledge of dispatching and multitasking.

Preferred:

Degree in related discipline or industry experience

Availability:

Class start date: June 2, 2025
Training schedule: Monday

• Friday, 8:00 am
• 5:00 pm ET
  Available work schedules: TBD, but we operate in a 24/7/365 environment.

Most work schedules will be either weekend, 2nd (Evening/Nights), or 3rd (Overnights) shift
Help us keep the wheels turning and the engines humming. Join Cox today!
Drug Testing
To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.