Dispatcher Position Available In Grafton, New Hampshire

Dispatcher 3.8 3.8 out of 5 stars West Lebanon, NH 03784 Dispatcher If you have strong attention to detail and a commitment to customer service, then consider this Dispatcher role at a heating service provider. You’ll support delivery drivers and customers in a small, casual office located in West Lebanon, NH. Previous dispatch experience is preferred but not required. This is a great full-time opportunity at a company that has been in business for over 100 years! Responsibilities of the Dispatcher Courteously answer phone, record customer orders and information, and/or resolve issues Proactively communicate with customers regarding delivery issues or after-hours delivery requests Serve as the primary contact for all drivers and customer service representatives Map and sequence deliveries for routing efficiency and customer satisfaction Monitor driver progress in completing routes Review customer account information for accuracy Forecast daily and weekly demand based on weather Review logs and update accounts Seek to improve key metrics for delivery, safety, etc. Perform related duties as assigned Qualifications of the Dispatcher High school diploma or equivalent 2 years of experience in a dispatch environment with computerized dispatch technology is preferred Office/customer service experience Team player with strong communication and interpersonal skills Solid analytical, planning, and scheduling skills Good computer skills Ability to remain focused on detailed work and meet deadlines The Dispatcher works Monday through Friday from 8:00am-4:00pm during the summer and 8:00am-5:00pm during the fall and winter, with Saturdays as overtime (usually shorter hours) during the busy winter season. We look forward to hearing from you! To apply, please email a copy of your resume to lebanon@leddygroup.com , call 603-727-0102, or apply online at www.leddygroup.com . IND56 Veterans and military spouses are encouraged to apply. About Leddy Group Leddy Group, an ESOP Company, is a regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties: Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.