Dispatch Position Available In Merrimack, New Hampshire

Dispatch

HOME BASE TRANSPORTATION LLC – 5.0

Pembroke, NH Job Details Full-time Estimated:

$41.5K – $48.9K a year 15 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Parental leave Snacks provided Vision insurance 401(k) matching Employee discount Opportunities for advancement Food provided Paid sick time Qualifications Organizational skills School bus driving Communication skills Entry level

Full Job Description Benefits:

Short-Term Leave of Absence Paid Mental Health Days Paid Sick Time 401(k) 401(k) matching Competitive salary Employee discounts Free uniforms Opportunity for advancement Paid time off Parental leave Training & development Company parties Dental insurance Free food & snacks Health insurance Signing bonus Vision insurance Wellness resources About the

Role:

A Dispatcher at Home Base Transportation plays a critical role in ensuring that students with special needs are transported safely, efficiently, and compassionately. This role requires a balance of high-level coordination and real-time responsiveness. Dispatchers manage routing, scheduling, and communication between drivers, parents, and schools, while also serving as a problem-solver during unexpected changes or emergencies. You’ll support our mission of providing unmatched service to our community with a calm, reliable presence. The ideal Dispatcher is organized, communicative, resourceful, and thrives in fast-paced situations. This position is integral to the smooth daily operations of our team and is deeply connected to our company’s culture and purpose.

Responsibilities:

Schedule and dispatch drivers based on route needs and student requirements Maintain real-time communication with drivers, schools, and parents Update route plans, trip sheets, and rosters daily Handle emergency calls and reroute drivers during delays, breakdowns, or last-minute absences Track vehicle maintenance reports and notify the Transportation Director of issues Log and archive daily incident reports, vehicle inspections, and communication logs Coordinate with the Director of Transportation to ensure all routes are covered, even stepping in to fill support roles when needed Research supplies and maintain dispatch inventory (e.g., printer paper, vehicle forms, etc.) Assist drivers with troubleshooting equipment and procedures Maintain dispatch cleanliness and organization (including spot cleaning, stocking supplies, etc.) Maintain NH School Bus Certification to support back-up driving duties.

Requirements:

Must be 25 years of age or older Must be available Monday – Friday between 5:00 AM – 6:00 PM Weekend and evening availability is required as needed Must have reliable transportation to and from Pembroke, NH. Must be eligible to obtain and maintain School Bus Certification (10 hours of initial training and 8 hours annually) Must pass a comprehensive background check and drug screening Strong communication skills over radio, phone, and in-person Able to work under pressure, prioritize, and make quick, informed decisions Prior dispatch, scheduling, or transportation experience preferred Strong organizational skills and attention to detail Must be able to assist physically as needed (e.g., carrying supplies, helping drivers in/out of office) What’s in it for you? A key leadership role in a company that values community, compassion, and safety Huge growth opportunities within the company Being part of a welcoming and diverse team Employer-sponsored Health, Dental, and Vision Insurance 401(k) with employer match Sick time, mental health days, and paid time off Home Base Transportation LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.