Dispatcher / Administrative Assistant Position Available In Rockingham, New Hampshire

Dispatcher / Administrative Assistant Southern New Hampshire Energy 39 Rockingham Road, Londonderry, NH 03053 Job Overview Southern NH Energy is seeking a reliable, organized, and customer-focused Dispatcher/Administrative Assistant to join our team. In this role, you will be the primary point of contact for scheduling heating oil deliveries, dispatching drivers, and assisting with daily office operations. This position is ideal for someone who thrives in a fast-paced environment, has strong multitasking skills, and enjoys providing excellent customer service. As a Dispatcher/Administrative Assistant, you’ll play a vital role in ensuring timely service for our customers and helping our company run smoothly. Responsibilities Answer incoming customer calls and schedule heating oil deliveries and service appointments Dispatch drivers and service technicians efficiently to customer locations Monitor delivery schedules and adjust routes as needed for optimal efficiency Provide friendly, professional customer service and problem resolution Assist with office tasks, data entry, billing support, and record-keeping Maintain clear communication between office staff, drivers, and customers

Qualifications:

Prior dispatching, administrative, or customer service experience preferred Knowledge of home heating oil services is a plus (but not required — we’ll train!) Excellent organizational and multitasking skills Professional and friendly phone demeanor Comfortable using scheduling and routing software Ability to work independently and as part of a team in a fast-paced environment

Job Type:

Full-time Pay:

$18.00 – $25.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off

Schedule:

8 hour shift Day shift On call

Work Location:

In person