EMS Dispatcher Position Available In Essex, New Jersey

EMS Dispatcher

METRO AMBULANCE LLC

Nutley, NJ 07110 Metro Ambulance has been serving Essex, Bergen, and Passaic counties since 2014 providing medical transportation to our community.

Job Requirements:

Minimum of 1 Year Extensive Routing experience with large fleets Active

NJ EMT / NREMT

certification – required Active NJ MAVO certification – preferred Current, valid Driver’s License Coordinate the work and activities of EMTs Receive, prioritize, and dispatch calls in CAD system. Dispatch ambulances to scheduled runs, while ensuring the appropriate level of care is effectively rendered to the patient(s). Intake a large call volume and triage efficiently to determine appropriate level of care. Ensure your road staff gather patient billing information and appropriate billing signatures. Must be an initiative taker. Must always conduct yourself in a courteous, helpful, and professional manner at all times when assisting patients, co-workers, and supervisors, with the goal of providing top-tier customer service to our contracted facilities, our patients, and the general public. Must be a team player, who is flexible, understanding that the EMS field operates on a 24-hour clock. Your schedule may vary weekly, within reason, based off the needs of the company.

Benefits:

Full-Time positions available Highly competitive Medical, Dental & Vision plans. The company pays 50% of the cost of the benefits Paid Time Off (PTO) can be used immediately as you accrue it Weekly Direct Deposit payments, paid every Friday afternoon Warm, weather-appropriate uniforms, including winter and fleece jackets Company provided PPE supplies (N95 masks, gowns, gloves, disinfectant wipes, surgical masks) Very competitive salary Additional qualifications: Tech-savvy with knowledge of computer-aided dispatch software (CAD) Fast typing with experience in data entry Knowledge of procedures and guidelines for various emergency situations Proficient in English (oral and written) Outstanding organizational and multitasking abilities Active listener with excellent communication skills Sound judgment and critical thinking Available shifts: Day, afternoon, and evening shifts. Monday thru Saturday. Saturday, Sunday, & Holiday Shifts on a rotating schedule In cases of emergency, Dispatch is required to help field operations by assisting in transporting patients. Lift, lower, bend, twist, and raise their arms above their head without difficulty Stand on your feet for times in excess of 30 minutes without difficulty Sit in a chair for times in excess of 30 minutes without difficulty Remain calm, cool & collected under stressful situations without further complicating a situation Work alongside a partner for a 8 to 12-hour shift with a paid break If needed, drive up to 5 hours with breaks, throughout a shift

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Full-time Pay:

$17.00 – $25.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Tuition reimbursement Vision insurance

Schedule:

10 hour shift 12 hour shift 8 hour shift Day shift Evening shift Holidays Monday to Friday Night shift Overtime Weekends as needed Application Question(s): Typing 35 – 45 Words Per Minute (WPM)

Experience:

Routing / Dispatching large fleet: 1 year (Required)

License/Certification:

NJ EMT or NREMT Certification (Required) MAVO Certification (Preferred)

Work Location:

In person