Sales Support Dispatcher Position Available In Erie, New York

Sales Support Dispatcher NOCO Energy Corp•3.3 Tonawanda, NY Job Details $20•$24 an hour 16 hours ago Benefits Paid training Health savings account Disability insurance Health insurance Dental insurance Vision insurance 401(k) matching Life insurance Qualifications Sales support Microsoft Excel Microsoft Outlook Sales Customer service Mid-level Microsoft Office Administrative experience Organizational skills Communication skills

Full Job Description Title:

Sales Support Dispatcher Location:

Tonawanda, NY Compensation:

$20•$24/ hour, based on experience What We Are Looking For NOCO is seeking a fast-paced, detail-oriented Sales Support Dispatcher to join our Sales Support team. In this key role, you will manage incoming communications, coordinate scheduling, and serve as a central point of contact between sales representatives, internal teams, and customers. The ideal candidate is highly organized, thrives in a dynamic environment, and enjoys supporting others through strong communication and task management. This is a great opportunity for someone who is energized by a fast-moving workplace and takes pride in keeping operations running smoothly. What You Will Do Serve as the primary point of contact for incoming phone calls and email requests from the Commercial Sales team and their customers. Schedule and coordinate sales appointments, customer site visits, and internal meetings. Track and manage follow-up actions to ensure timely responses and outstanding service. Maintain detailed records of communications, scheduling activities, and customer interactions. Collaborate with internal departments to support sales efforts and resolve scheduling or service-related issues. Communicate effectively and professionally with both internal stakeholders and external customers. Contribute to the overall efficiency of the Commercial Sales team by anticipating needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. What You Will Need Proven experience in administrative coordination, sales support, and customer service Proficiency in Microsoft Office Suite, including Outlook, Excel, Teams, and other scheduling or CRM tools Strong organizational skills with the ability to manage competing priorities and deadlines Excellent verbal and written communication skills High attention to detail and a commitment to accuracy Ability to thrive in a fast-paced environment and work independently or collaboratively Friendly, professional, and confident demeanor with a customer-first mindset Experience coordinating with cross-functional teams Familiarity with internal sales processes or commercial service operations is a plus What We Offer Work/life balance Generous medical insurance offerings Dental and vision plans Company-paid life insurance Company-paid short-term disability 401(k) with company match Health savings accounts Vacation and NOCO Time Employee and family assistance program Company-paid training Safety incentives Years of service incentives