Dispatcher, Public Safety-University of Rochester Position Available In Monroe, New York
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Job Description
Dispatcher, Public Safety-University of Rochester 3.9 3.9 out of 5 stars 615 Joseph C Wilson Boulevard, Rochester, NY 14620 Join Our Team as a Dispatcher at the Department of Public Safety! About the
Role:
The Communication Center at the U.R. Department of Public Safety is looking for skilled dispatchers to boost our emergency response and monitoring efforts. If you’re ready to make a difference and thrive in a fast-paced environment, this role is for you! This is a union position.
What You’ll Do:
Answer calls from University officers, staff, students and the public Use dispatch software and manage alarm/surveillance systems Coordinate communication between University Officers and local law enforcement/911. Monitor CCTV cameras and handle fire/burglary alarms
Who We’re Looking For:
Someone who excels in high-pressure situations and is great at multitasking A person with strong critical thinking skills and a passion for helping others Prior experience with dispatch systems is a plus- ex: CAD Ability to stay calm and composed during emergencies
What You Need:
High School Diploma, GED or equivalent Valid and clean NYS Driver’s License Experience in Dispatching, Emergency Response or First Responder roles- Preferred Excellent communication and multitasking skills Ability to make quick decisions and work well in a team Fast and accurate keyboard data entry skills
Schedule:
Flexible hours needed due to 24/7 operations-Dispatchers must maintain flexible schedules to accommodate operational requirements. Flexibility to work any shift(s) assigned, including weekends and holidays. Once trained, a permanent shift will be assigned and schedule will rotate (ex: 4 shifts on , 2 off )
Job Type:
Full-time Pay:
$21.93 per hour Expected hours: 40 – 48 per week
Benefits:
401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance
Schedule:
8 hour shift Day shift Evening shift Holidays Night shift Overtime Rotating weekends Application Question(s): Do you have experience working with CAD (computer aided dispatch) systems?
Education:
High school or equivalent (Required)
Experience:
Dispatching:
2 years (Preferred)
License/Certification:
NYS Driver’s Licence (Required)
Work Location:
In person
