Hvac Dispatcher Position Available In Charleston, South Carolina
Tallo's Job Summary: Our HVAC Dispatcher role at Fix-It 24/7 involves dispatching technicians to urgent customer needs, coordinating job schedules, updating customers on timing changes, and handling incoming service calls. With a starting pay of $20.00 to $23.00/hour, plus benefits like health insurance and paid time off, it's a great opportunity for those with previous dispatching experience and a customer-oriented mindset. Join our team at 4236 Rivers Ave, North Charleston, SC 29405.
Job Description
Our Team With over 20 years of history, Fix-It 24/7 delivers world-class plumbing and HVAC services throughout the Charleston area. We’ve grown massively over the last 2 years by treating each customer with the utmost care, respect, and professionalism from start to finish. The Opportunity Our Dispatchers enable our field technicians to do what they do best â take care of our customers. Dispatchers serve as intermediaries between technicians and customers, often relaying messages from one to the other. This role is responsible for dispatching technicians to customers’ homes, updating our customers on scheduling changes, and ensuring that urgent customer needs are handled efficiently. Our tight-knit team is more than just top-notch home services
- at Fix-It 24/7, we provide every team member with the autonomy to do their job and build a lasting career. If you take pride in your work and build great relationships along the way, this is the place for you! Compensation & Benefits $20.00
- $23.
00/hour starting payHealth (with a fully company-paid option), dental, vision, and life insurance80 hours of Paid Time Off 6 Paid Holidays + 1 Floating Holiday in your birthday month Responsibilities Dispatch technicians to urgent customer needsWork alongside managers to coordinate jobs across multiple techniciansUpdate customers on timing changes and rescheduling as neededAnswer and schedule incoming service callsEnsure timecards are completed correctly throughout each dayComplete/schedule return service calls as needed Preferred Qualifications Previous dispatching experience desired, service dispatching experience strongly preferredCustomer orientation and ability to adapt/respond to various personality typesFriendly and welcoming phone presence Requirements High school diploma or equivalentAble to reliably commute to our officeWilling to undergo background and drug tests in accordance with state and federal law
Location:
4236 Rivers Ave, North Charleston, SC 29405
Schedule:
Monday
- Friday, 9:00am
- 6:00pmOne Saturday per month 8:00am
- 4:00pm
