Intermodal Dispatcher Position Available In Charleston, South Carolina
Tallo's Job Summary: The Intermodal Dispatcher at 2516 Clements Ferry Road in Charleston, SC, plans drivers' schedules, communicates appointment details, and coordinates between locations to optimize efficiency. They handle equipment issues, detention time, and billing. Essential functions include dispatching drivers, managing service failures, and recruiting. Skills required include data entry, communication, and organization. Knowledge of DOT regulations, hazardous materials, and computer literacy is needed. Supervised by the Operations Manager, they oversee drivers and handle confidential data.
Job Description
Intermodal Dispatcher 3.4 3.4 out of 5 stars 2516 Clements Ferry Road, Charleston, SC 29492
Position Overview:
Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to IMC drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.
Essential Functions:
Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Send drivers their dispatches and any necessary messages through their tablet Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure. Apply any additional charges including and notify customer service of changes. Track/Maintain GIS yard report, MDR, CNI, and Divisional Pool Actively participate in driver recruiting and retention Monitor XRS System to assist drivers to manage their time Request rail billing Review preliminary payroll Skills Required Data entry skills; Good communication and organizational skills
Knowledge Required:
DOT Regulations; Hazardous Materials; Computer literate; Ability to multi-task Import/Export container experience
Supervision Received:
Operation Manager Supervision of Others:
Drivers Confidential Data:
Driver pay information; customer accounts; dispatch activities
