UNIV- Public Safety Dispatcher Communications Spec. III-Public Safety Position Available In Charleston, South Carolina

Company:
Medical University of South Carolina
Salary:
JobFull-timeOnsite

Job Description

UNIV

  • Public Safety Dispatcher Communications Spec. III-Public Safety
    Charleston, South Carolina
    UNIV
  • Public Safety Dispatcher Communications Spec.

III-Public Safety

R-0000040717

Charleston, South Carolina
Communications
Non-Clinical Support Services
Full Time
University (UNIV)
Job Description Summary
Manages an all-hours central switchboard exchange or communications control center; or coordinates communications services for an assigned state agency or geographic area. Incumbents typically have supervisory responsibilities. Supervises and provides assistance to Centrex attendants, telephone operators, telephone coordinators or radio dispatch personnel. Plans and schedules workload and directs the operation of a central switchboard or communications control center. Trains new personnel. Consults with state agencies not serviced by a local telecommunications office on voice communications requirements. Maintains functional and financial records for statewide bulk billing. Suggests changes to voice and data communications systems. Receives and transmits official information by shortwave radio or teletype.
Entity
Medical University of South Carolina (MUSC

  • Univ)
    Worker Type
    Employee
    Worker Sub-Type​
    Classified
    Cost Center
CC001140

Department Of Public Safety
Pay Rate Type
Hourly
Pay Grade
University-04
Pay Range
32,686.00

  • 46,578.50
  • 60,471.

000
Scheduled Weekly Hours
40
Work Shift
Job Description
Manages an all-hours central switchboard exchange or communications control center, or coordinates communications services for an assigned state agency or geographic area. Incumbents typically have supervisory responsibilities. Supervises and provides assistance to Centrex attendants, telephone operators, telephone coordinators or radio dispatch personnel. Plans and schedules workload and directs the operation of a central switchboard or communications control center. Trains new personnel. Consults with state agencies not serviced by a local telecommunications office on voice communications requirements. Maintains functional and financial records for statewide bulk billing. Suggests changes to voice and data communications systems. Receives and transmits official information by shortwave radio or teletype
Job Responsibilities
1.1 Operates the base radio station for Public Safety and Hosp. Authority radio systems and dispatches and directs officers promptly to emergency
and other locations. (30%)
Required Yes
1.2 Maintain a dispatch log (computerized or written) of all activities for dispatched or received calls and for all events. (20%)
Required Yes
1.5 Utilize machinery and equipment in the performance of daily tasks. (20%)
Required yes
1.3 Answer all non-emergency & emergency telephone lines, obtain and record pertinent information regarding the nature and urgency of the situation determines appropriate response and expeditiously alerts responding units via radio or telephone, dispatch officer for assistance
and/or investigations. (15%)
Required Yes
1.4 Operate the National Crime Information Center (NCIC) teletype to obtain information of vehicle registration, securities, boats, guns, articles, missing persons, unidentified persons, Highway Department Information, Crime History checks on suspects, FAA Aircraft tracing, State/Wants/Warrants file. Monitor messages on teletype; obtain information on CCHR and vehicle registration when needed. Adheres to 10 minute hit policies as required. Sends messages on teletype when needed. (15%)
Required Yes
Additional Job Description

Minimum Requirements:

A high school diploma and two years of entry-level work experience with voice communications systems or central switchboard operations; an associate degree in a technical communications discipline may be substituted for one year of the required experience.

Physical Requirements:

(

Note:

The following descriptions are applicable to this section: Continuous

  • 6-8 hours per shift; Frequent
  • 2-6 hours per shift; Infrequent
  • 0-2 hours per shift)
    Ability to perform job functions in an upright position.

(Frequent) Ability to perform job functions in a seated position.
(Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous)
Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions.
(Infrequent) Ability to bend at the waist. (Infrequent) Ability to twist at the waist. (Infrequent) Ability to squat and perform job functions.
(Infrequent) Ability to maintain 20/40 vision, corrected.
(Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance.
(Continuous) Ability to match or discriminate between colors.
(Continuous) Ability to determine distance/relationship between objects; depth perception.
(Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and/or understand whispered conversations at a distance of 3 feet. (Continuous) Ability to perform gross motor functions with frequent fine motor movements.
(Continuous)
Ability to work in dusty areas. (Infrequent) Ability to discern between various types of alarm systems warning signals. (Continuous)

Additional New Requirements:

Computer literacy.

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