Dispatcher Position Available In Richland, South Carolina
Tallo's Job Summary: Recruiting Solutions is hiring a Customer Service Representative for an electrical cooperative client in Laurens, SC, paying $20-25 based on experience. The role involves monitoring systems, coordinating personnel, handling outages, and maintaining records. Requirements include a high school diploma, 3-5 years of call center experience, and weekend availability.
Company:
Recruiting Solutions
Salary:
$46800
Job Description
Recruiting Solutions is currently hiring a Customer Service Representative to start immediately for a reputable electrical cooperative client located Laurens, SC. Pay ranges from $20-25 depending on experience.
Benefits
- Weekend work schedule
- Friday-Sunday 7AM-7PM(Some on call duties may be required
- Opportunity with room for growth and development
- Benefits offered during temp-to-hire periodResponsibilities
- Monitor multiple systems including, but not limited to, Dynamic Scheduling, SCADA, OMS, security cameras, and network monitoring. Handle issues according to procedures
- Operate various communication means to supply and receive information to and from personnel regarding outages and job functions. Record location of work crews and communicate to distribution Cooperatives
- Works after normal working hours as needed in storm, outage response, and other situations to assist in dispatching of crews and personnel
- Maintain proper record keeping and reports as require
- Answer incoming phone calls and handle according to proceduresRequirements
- High School Diploma or General Education Degree (GED)
- 3-5 years of call center or dispatcher experience preferred
- Ability to work independently with strong multi-tasking skills
- Capability to manage multiple customer interactions while utilizing computer systems efficiently, ensuring accuracy and timely resolution
- Weekends and off shift availability required
