Lead/Dispatcher BNA Position Available In Davidson, Tennessee

Lead/Dispatcher BNA
Nashville, TN, United States

JOB DESCRIPTION

Position Summary Details
ABM is looking for lead/Dispatcher at Nashville International Airport. Our agents assist many passengers & flights per day. If you enjoy being around airplanes, working in a team and safety-first environment, then this role is perfect for you. Must have previous dispatching and/or leadership experience. Starting pay $17.75. Will be on a rotating schedule between PM and overnight shift. Must be able to work weekends.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM) Position Summary Details Reporting to the shift leads and the Operations Supervisor, the dispatcher is responsible for dispatching of agents to customer locations. This position will also grow to include additional business. Works under general supervision following clearly defined procedures and policies. This individual provides extraordinary customer service to clients. Establishes and maintains effective communication and working relationships with clients, co-workers, shift leads, supervisors, managers, etc. The Dispatcher assigns individuals and teams to tasks and locations. Communicates assignments to employees and enters assignment data in computer database. Duties may include using radio, telephone, or computer to transmit assignments and compile statistics and reports on work progress. Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities. Responsibilities Support the performance of the station operations, including planned and unplanned service calls for passengers. Provides assistance, information and customer service as requested to arriving, transferring or departing clients.
Schedules and dispatches employees, crews/teams, equipment, or service vehicles. to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements.
Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers.
Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc. Recognizes and mitigates a variety of miscellaneous hazards encountered within the department and other work environments i.e. surroundings, mechanized equipment, and hazardous materials. Confers with clients and/or supervising personnel in order to address questions, problems, and requests for service or equipment.
Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules.
Oversees all communications within specifically assigned areas.
Receives or prepares work orders and work schedules. Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information.
Strictly adheres to all safety and regulatory compliance procedures.
Coordinates and arranges for necessary repairs in order to restore service and schedules.
Assist passengers at the ticket counter area as coordinator shifts.
Maintain adequate equipment at the ticket counter by arrange collecting equipment from various places around the airport.
Informs the on-duty lead and supervisor of any issues out of the ordinary that may need additional assistance or oversight.
Miscellaneous duties as assigned.

Tracking:

Monitors daily services and create/update a log sheet or service log.
Maintains periodic contact with service personnel to ensure completion of assigned duties.
Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight.
Creates reports to monitor activity and operations. Qualifications Must be 18 years of age or older Must meet all requirements to receive approval for working in specific ATS environments (if applicable), including ten year work history if available

Preferred Qualifications:

Customer Service Experience Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.

ABOUT US

ABM (

NYSE:

ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.

ABM:

Driving possibility, together. ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across

ABM. ABM

directs all applicants to apply at abm/careers. visit abm.

JOB INFO

Job Identification
115455
Posting Date
04/04/2025, 12:00 PM
Job Schedule
Full time
Locations Nashville, TN, United States
Job Category
Cleaner
Work Days
Full Time, Including Weekends
Workplace
On-site
Industries
Services
Resources
Locations
Careers
About
Contact
California Privacy Rights
Employee Privacy Notice English
Team Members
Investors
Parking Customers
Supplier Code of Conduct ABM (

NYSE:

ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.

ABM:

Driving possibility, together. ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.