Scheduling Coordinator / Dispatcher Position Available In Knox, Tennessee
Tallo's Job Summary: Large construction service company in Knoxville is seeking a Scheduling Coordinator / Dispatcher to join their management staff. This role involves project coordination, management, and dispatching, ensuring timely scheduling of service projects and matching with technicians. Ideal candidates possess strong communication and problem-solving skills, with experience in a fast-paced, customer service-oriented industry. The job is full-time with a salary range of $45,000.00 - $50,000.00 per year, along with benefits including 401(k), health insurance, and paid time off.
Job Description
Scheduling Coordinator / Dispatcher 3.7 3.7 out of 5 stars Knoxville, TN 37932 Large construction service company in Knoxville is ready to hire an energetic, detail oriented, driven candidate to join our management staff with a specific focus on project coordination, management, & dispatching. This position is a crucial element in the organization & requires a reliable, dependable, organized, & fast paced individual who does what it takes to meet deadlines, hit goals, & be a part of a team that focuses on group success and being the best service organization in our area. Our ideal candidate is a confident, process driven individual that possesses excellent communication skills, problem solving skills, is able to multi-task, and is ready to help out whenever the need arises. We are looking for an individual with ambition, initiative, a strong desire to succeed, and is motivated to grow both the position and their career. In this position this candidate will be responsible for ensuring all of our service projects are scheduled timely for our customers and matched with the appropriate technicians. Responsibilities include, but are not limited to: Displaying superior customer service, mainly over the phone. High sense of urgency & ability to problem solve on the fly Review project details & pair with appropriate operations personnel Contact clients and clearly communicate when their project will start Update clients when any changes are made in the schedule Ensuring all technicians have consistent work-loads week to week Adjust & adapt the service schedule as needed when projects finish early or late Clearly document each customer interaction in record-keeping database
Requirements:
High school diploma or GED required College degree a plus Must have past experience in a high volume, fast paced industry with an extreme focus on customer service Experience in a construction trade highly desired Excellent verbal and written communication skills Strong ability to multi-task, handle distractions, maintain focus, & problem solve Ability to resolve conflicts & handle objections Strong computer and record keeping skills Excellent customer service skills with a strong desire to help others Active listener Quality conscious and detail oriented Coach-able Ability to set priorities Highly organized and self-motivated Strong interpersonal skills
Job Type:
Full-time Pay:
$45,000.00 – $50,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance
Schedule:
Monday to Friday Ability to
Commute:
Knoxville, TN 37932 (Required) Ability to
Relocate:
Knoxville, TN 37932: Relocate before starting work (Required)
Work Location:
In person
