UCHRA Public Transportation Dispatcher Position Available In Putnam, Tennessee
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Job Description
UCHRA Public Transportation Dispatcher Upper Cumberland Human Resource Agency 580 South Jefferson Avenue, Cookeville, TN 38501 Upper Cumberland Human Resource Agency has an opening for a Dispatcher . The Dispatcher will monitor the public transportation operation, ensuring efficient dispatching and routing of vehicles. Responsibilities involve direct client assistance, addressing field situations, and working with multiple county Drivers while delivering exceptional customer service.
Duties include:
Monitor transportation operations primarily within the Putnam County area Make informed decisions to handle field situations promptly when necessary Daily communication with clients to address inquiries regarding their trips Daily communication with drivers to address any arising situations Acquire proficiency in operating the routing software, Ecolane Monitor computer systems and two-way radios for scheduling issues and field situations; promptly inform supervisors of noteworthy circumstances Perform diverse clerical tasks such as answering multi-line phones, data entry, and ticket sales, if applicable
Qualifications:
The ideal candidate should demonstrate strong organizational skills and the capacity to multitask effectively in a fast-paced environment They should excel in customer service, particularly in phone interactions, and possess clear and concise communication abilities Proficiency in computer usage is essential, along with a keen eye for detail and self-motivation Familiarity with the streets, landmarks, and geography of the Upper Cumberland region is highly desirable Willingness to undergo and pass a background check meeting agency requirements A negative pre-employment drug test, random drug testing, and reasonable suspicion drug checks as part of the role’s requirements The successful applicant will possess a high school diploma or equivalent qualification, and previous experience engaging with the public to provide the knowledge abilities, and skills needed for the job. This position requires various public transit education classes to maintain and/or add new certifications during employment.
Equal Opportunity Employer Job Type:
Full-time Pay:
$12.50 – $14.00 per hour
Schedule:
Monday to
Friday Work Location:
In person
