CSR / Dispatcher Position Available In Shelby, Tennessee

CSR / Dispatcher PrimeCare Transport Memphis, TN 38133 MUST HAVE at least 2 years of Dispatch/CSR experience We are looking for a friendly voice to assist patients, families and facilities with new orders, quotes, account questions, cancellations and other queries. Clear speaking voice and multitasking is a must. Applicant must be dependable, have reliable transportation, and be savvy with data entry software. Shift will be 8 hours, in our office off Covington Pike, from 6am

• 2pm.

PRIMARY RESPONSIBILITIES

• Greet customers warmly and quickly determine reason for their call
• Use telephone to reach out to customers and verify information.
• Enter, modify, confirm and/or cancel appointments.
• Advise and educate customers on company information and services.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Resolve customer complaints via phone and email.
• Utilize computer technology to handle call volumes.
• Work with fellow Dispatcher to ensure proper customer service is being delivered.

Job Type:

Full-time Pay:

$16.00

• $19.

00 per hour

Benefits:

Paid time off

Schedule:

8 hour shift Monday to

Friday Work Location:

In person