Wrecker Dispatcher Position Available In Sumner, Tennessee

⚐ ⚑ ⚑ Wrecker Dispatcher (Hendersonville)

JAMES AUTO BODY AND REPAIR

compensation: Commission based pay structure employment type: experience level: mid level job title: Wrecker Dispatcher We are looking for a Dispatcher to join our towing company. Please note before applying, you MUST have previous experience dispatching for a

TOWING COMPANY.

Job Types:

Full-time, Part-time Responsibilities – The role of the dispatcher is to coordinate on-time delivery of all towing jobs and to fairly distribute opportunities to all Drivers on duty.

• Dispatcher answers customer calls to dispatch Wrecker Drivers through online Dispatch System.

The dispatcher is the primary contact for all customer facing interactions. Dispatcher must be able to handle situations and service the customer in professional manner. Dispatcher will gather and verify specific details for the dispatch records and must be able to communicate with drivers throughout the lifecycle of the tow job.

• Monitor and track each tow job for completeness on time.
• Dispatcher will interact with customers, drivers, Police and other Management.
• Must assist in customer payments and collection of towing accounts which includes invoicing and providing customer receipts as needed.
• The perfect candidate has the ability to multi-task when the environment trends to a faster pace.

Administrative/Bookkeeping Tasks:

o Retrieve background checks/MVR reports as needed o DOT Compliance Qualifications –

• Strong communication skills
• Exceptional customer service
• Quality record keeping and reporting Benefits –
• Hybrid Remote/In Shop
• Benefits
• Paid time off after employment for a period Principals only.

Recruiters, please don’t contact this job poster.

post id:

7856212355 ♥ [ ]