Facilities Cleaning Specialist (Royal Caribbean International) Position Available In Miami-Dade, Florida

Job Description:

Combine your experience and sense of adventure by joining ourexciting team of employees working onboard our ships at sea. Royal Caribbean International is looking for inspired globalprofessionals who believe in success through commitment and prideto join our expanding family. As an industry leader in service andinnovation, we provide a working environment that fosters careergrowth and development for our onboard team members. With a fleetof innovative cruise ships, each offering guests a premium vacationexperience, there are almost countless opportunities to join us atsea.

Position Summary:

As Facilities Cleaning Specialist, you will be serving with aworld-class team. You will be responsible involved in the overallpublic/crew areas cleaning function onboard the vessel, focusingprimarily on quality of operations. In addition, you will have theopportunity to travel the world while working for a top globalemployer of choice.

Responsibilities:

• Supports the Facilities Manager in the general administration.

Supervises the public/crew areas cleaning function with a staff ofCleaners, Pool Attendants, and Horticulturists. Manages theassignment of duties, responsibilities and workstations toemployees. Observes and evaluates employees and work procedures toensure quality standards and service is met.

• Mentors, develops and provides on-the-job training tosubordinates to strengthen their current performance andpreparation for future advancement as well as executes directivesdeemed appropriate by the Facilities Manager. Utilizes andadministers the disciplinary action process through coaching andcounseling to improve performance or termination of employment.
• Reviews financial transactions and monitors budget to ensureefficient operation, and to ensure expenditures stay within budgetlimitations.

Reviews working hours and overtime to maintain theefficiency of the operation without exceeding budgetaryconstraints. Reviews requisitions estimates for productreplacements, supplies, purchases, etc. and forwards to theFacilities Manager for final approval. Actively seeks outopportunities to reduce costs while maintaining standards ofquality and service.

• Monitors all cleaning processes in the public and crew areas.

Inspects cleaning preparation to maintain quality standards andsanitation regulations with regard to public areas. Monitors thecare, use and maintenance of all equipment, machinery, supplies,etc. for the facility function. Completes all hygiene sanitationlogs and ensures all USPH procedures pertaining to the Facilitiescleaning function are followed according to the regulations.

• Supervises the operation of the H20 Zone, Adult Pool Deck, andall open deck spaces.
• Provides and monitors the Guest Service Standards on open decks,including the supervision of the cleanliness and maintenance ofopen decks, enforcing GVP, monitoring the Deck and Chair and TowelPrograms, and monitoring the venue music on all open decks.

Workswith the Cruise Director, F&B Manager, Facilities Manager andStaff Captain to coordinate all open deck operations to ensure anoptimum guest experience and safety in the open deck areas.

• Works with the Cruise Director, F&B Manager, FacilitiesManager and Staff Captain, and Bosun to coordinate the schedulingof opening, closing, cleaning and maintenance of all pools,Jacuzzis, solarium, open deck areas.
• Understands Flowrider and Sports Deck policies andprocedures.
• Manages the luggage handling process during embarkation anddebarkation.