Facilities Dispatch Coordinator Position Available In Palm Beach, Florida
Tallo's Job Summary: Walker Property Services, LLC in Palm Beach Gardens, FL is hiring Facilities Dispatch Coordinators with a pay range of $15.00 - $16.50 hourly. Responsibilities include managing maintenance requests, dispatching vendors, and ensuring job completion with quality and accuracy. Qualifications include customer service experience and organizational skills. Competitive benefits include paid holidays, health insurance, and 401(k) matching.
Job Description
Facilities Dispatch Coordinator Walker Property Services, LLC Palm Beach Gardens, FL Job Details $15.00 – $16.50 an hour 13 hours ago Benefits Paid holidays Health insurance 401(k) matching Referral program Qualifications Customer service Organizational skills Entry level Full Job Description We are seeking Customer-Focused Dispatch Coordinators to manage inbound maintenance requests, dispatch vendors or internal crews, and ensure every job is followed through to full resolution with quality, and accuracy. You’ll act as a quality control checkpoint from the moment the call comes in to the final client follow-up.
Benefits:
Competitive pay Paid vacation 7 paid holidays Performance bonuses Health insurance 401(k) matching Referral bonuses
Compensation:
$15 – $16.50 hourly
Responsibilities:
Answer incoming calls and emails from clients reporting facilities issues Create work orders with a high level of accuracy and urgency Dispatch the appropriate technician or vendor based on trade, availability, and geography Monitor progress, troubleshoot delays, and escalate issues when needed Maintain regular contact with clients and vendors to ensure clear communication Confirm resolution and satisfaction before closing out any job Document quality concerns and assist with continuous service improvement efforts Participate in team huddles, process improvement discussions, and quality reviews Project Management from inception to job completion
Qualifications:
Prior experience in customer service, dispatch, or administrative coordination preferred. Strong attention to detail and organizational skills. Comfort working with standard computer systems (CRM, email, dispatch software). Analytical problem solver — able to think ahead and prevent issues A strong sense of responsibility, teamwork, and pride in doing careful work. Familiarity with general contracting or trade terminology (plumbing, electrical, etc.) Prior roles where you handled client follow-ups or customer issue resolution About Company Founded in 2007, Walker Property Services, LLC is a highly specialized company in providing facility maintenance and self-performing projects to multiple Fortune 500 customers across the nation. We are confident in our ability to deliver exceptional service for your retail and commercial property needs.
