Facility Solutions Manager Position Available In St. Lucie, Florida

Facility Solutions Manager City Wide Facility Solutions of Port St. Lucie Port Saint Lucie, FL 34952 Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide! City Wide, the nation’s leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. Our mission at City Wide is to create a ripple effect by positively impacting the people and communities we serve. Objective The Facility Services Manager is responsible for the business operations of an assigned client contracted service area. This position provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction. Essential functions Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products. Formulate and manage an effective service strategy and schedule tailored to each client. Negotiate and enter into agreements with clients for additional services – determine pricing, staffing, and logistics. Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients. Supervise and direct Night Managers; ensure the client’s strategy is executed and all services are performed correctly. Ensure adequate (internal and external) staffing needs to service clients. Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise. Schedule each non-routine activity in client facilities using Outlook. Approve Night Managers and/or Service Representative’s pay sheets; ensure accuracy. Assist Accounting in collecting clients’ past due invoices and payment invoices for Contractors. Maintain updated route sheets, key/alarm sheets, and monthly planner for each client. Participate and be present in monthly IC paydays. Position Requirements 3-5 plus year’s sales and management experience in building maintenance, facility management or equivalent experience. High School diploma required, bachelor’s degree highly desirable. Highly detail-oriented and excellent follow-through on commitments. Positive and outgoing personality; great at building relationships. Excellent verbal and strong written communication skills. Proficient in Microsoft Office and knowledge of CRM database. Must have reliable transportation. Qualifications Strong command of English for effective communication Proven supervisory experience in a facility management context Mechanical knowledge with a focus on industrial maintenance Proficiency in reading and interpreting schematics Experience in maintenance management and electrical systems Familiarity with HVAC systems and programmable logic controllers Knowledge of CMMS and project management principles Leadership skills with a background in high and low voltage systems

Job Type:

Full-time Pay:

$60,000.00 per year

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Schedule:

Monday to Friday Weekends as needed Ability to

Commute:

Port Saint Lucie, FL 34952 (Required) Ability to

Relocate:

Port Saint Lucie, FL 34952: Relocate before starting work (Required)

Work Location:

In person