ASSISTANT GENERAL MANAGER Position Available In Marshall, Alabama

Assistant General Manager
Sand Mountain Park & Amphitheater – Manager
Albertville • AL

Administration/General Management:

General Management/Profit & Loss
0
2
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ASSISTANT GENERAL MANAGER

– Sand Mountain Park & Amphitheater
Sports Facilities Management, LLC

LOCATION:

Albertville, AL

DEPARTMENT

OPERATIONS

REPORTS TO:

GENERAL MANAGER

STATUS:

FULL-TIME

(EXEMPT)

ABOUT THE COMPANY

Sand Mountain Park & Amphitheater is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Albertville, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Sand Mountain Park & Amphitheater is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation’s leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry’s best while having some fun. SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY

The Assistant General Manager is responsible for specific aspects of the financial and operating performance of Sand Mountain Park & Amphitheater. The objectives for this position include: Optimizing departmental profitability Creating a positive relationship with client and stakeholders
Creating a culture of accountability which supports the Mission Statement & Core Values Meeting or exceeding annual growth objectives Facilitating interdepartmental collaboration Employee retention and Team Member development
Development/refinement of Team Member and operating policies Implementation of solutions and systems that support the six areas above

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO

Directly aligns with the Sand Mountain Park Mission Statement and Core Values
Provide tactical leadership and oversight of the Operations, Entertainment & Events and Membership Teams Analyze operations to evaluate the performance to meet objectives, and to determine areas of potential cost reduction, opportunities for improvement, and/or policy change
Coach and develop department heads and assign or delegate responsibilities to them
Communicate with our client, the General Manager, and Team Members to discuss issues, coordinate activities, and resolve problems
Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes
Direct and coordinate departmental financial and budget activities to maximize efficiency
Direct departmental human resources activities, including the approval of human resource plans and activities, the selection of FT Team Members and coaching
Direct, plan and implement departmental policies, objectives, and activities in order to ensure efficient operations, maximize returns on investments, and increase productivity
Implement coaching and corrective action plans to solve organizational or departmental problems
Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services
Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities
Prepare departmental budgets for approval, including those for funding and implementation of programs
Review reports submitted by Team Members in order to recommend approval or to suggest changes
Schedule and monitor continued training for Team Members on various operational, safety, and legal responsibilities
Assist with the concert, event and sports tournament booking processes
Implement and monitor the training and execution of the Guest 1st Service Model Responsible for helping drive membership retention and growth each year
Assist leading weekly planning meetings, planning and execution Lead the master facility schedule discussions/strategies with the goals of executing our Mission and maximizing utilization/financial performance
Integral part of the MOD rotation for the park; Manage all aspects of the MOD schedule Additional duties assigned by the General Manager

MINIMUM QUALIFICATIONS

Prior responsibility in daily P&L management and budget oversight responsibility of $1MM or greater
Proven experience in organizing, booking, and operating sports tournament and events; including but not limited to basketball/volleyball/softball/baseball/soccer tournaments, 7 v 7 football events, swim meets, tennis matches and similar activities/events Experience working with convention & visitors bureau, regional sports commissions, concert talent buyers/booking agents, and/or regional event management booking in a regional sports and/or events venue Operational knowledge of risk management strategy, operational SOP’s, workers compensation management, Emergency Action Plan management, and sports/events industry standard safety protocols Operational knowledge of concerts, banquets, birthday parties, corporate events, teambuilding events Sports programming and sports event operations expertise required
Proven ability to evaluate team member performance based on established KPI’s Strong budget management and performance experience Possess current CPR/First Aid/AED certifications or must be willing to obtain them within 90 days of being hired Bachelor’s degree in business management, sports management, or related field, or equivalent experience
5+ years of management experience required

TRAVEL REQUIREMENTS

Minimal travel

WORKING CONDITIONS AND PHYSICAL DEMANDS

Will be required to sit for extended periods of time operating a computer
Office and facility have intermittent noise
Willing to work a flexible schedule including evenings, weekends and holidays as needed