General Manager Position Available In Lee, Florida

General Manager 4.0 4.0 out of 5 stars Lehigh Acres, FL 33970 Tired of being pushed into gimmicky sales tactics and short-term thinking? Ready to lead with integrity and grow a team the right way — through training, accountability, and real value? Looking for a leadership role where you can grow beyond just one location? If that sounds like you, we might be the right fit.

About Us:

Rocket Cooling is a fast-growing, entrepreneur-led HVAC company with a mission to deliver an exceptional customer experience in Florida’s small and mid-sized markets. We’re not backed by a big corporation — just two hands-on owners who built this company from the ground up with a focus on education-first service, fair pricing, and a modern approach to operations. We believe in building a great customer experience using the latest technology tools and a dependable, well-trained team.

The Role:

We’re looking for a highly driven, strategic, and people-focused General Manager to lead our Southwest Florida operations out of our Lehigh Acres hub. You’ll work alongside our current Service Manager — supporting them and stepping into that role when they’re in the field — while overseeing the full leadership team: Warehouse Manager, Office Manager, CSR/Dispatch Manager, New Construction Manager, and Service Manager. This is a hands-on, high-accountability leadership role where you’ll be expected to drive performance, maintain standards, and develop a strong team culture. You’ll be responsible for hitting KPIs, managing profitability, and building a well-trained, confident technician base. The right person for this role won’t just keep the engine running — they’ll help fine-tune it and expand it across our markets.

Key Responsibilities:

Lead daily operations across service, install, warehouse, new construction, and office teams in Southwest Florida Collaborate closely with the Service Manager, stepping in to support or lead when they’re in the field Oversee and mentor department leads: Service, Maintenance, Install, New Construction, Dispatch/CSR, Office, and Warehouse Develop, coach, and support technician skill growth through hands-on training initiatives and consistent feedback Monitor performance using ServiceTitan; identify trends and take action to improve efficiency and profitability Create a culture of ownership and high standards across all departments Partner with ownership and peers across Rocket Cooling to share best practices and align on company-wide initiatives Demonstrate the ability to grow beyond this role and make an impact across all company locations

Qualifications:

Proven experience in operations or general management within HVAC or a skilled trades environment Strong knowledge of ServiceTitan with the ability to act on KPIs and performance dashboards Track record of developing teams, coaching individuals, and creating structured training systems Confident managing both back-office and field operations while maintaining company standards Hands-on leader who’s ready to roll up their sleeves and model what excellence looks like Growth-minded with the ambition to take on broader responsibilities as the company scales Why Rocket Cooling? Entrepreneur-owned, with real leadership opportunities High-performing team and an energetic, supportive culture Career growth potential across locations and leadership levels Competitive compensation A place where good ideas get implemented, not ignored

Job Type:

Full-time Pay:

$110,000.00 – $160,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

HVAC Service Manager:

4 years (Required)

Operations:

4 years (Required)

Service Titan:

2 years (Preferred) Ability to

Commute:

Lehigh Acres, FL 33970 (Required) Ability to

Relocate:

Lehigh Acres, FL 33970: Relocate before starting work (Required)

Work Location:

In person