General Manager Position Available In Miami-Dade, Florida
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Job Description
General Manager Century Mechanical Hialeah, FL Job Details Full-time $120,000 – $150,000 a year 7 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Management Project management experience (6-10 years) Process improvement Operational efficiency improved (21-30%) Improving operational efficiency Manager Microsoft Office Project management QuickBooks Developing strategic business plans Contracts Budgeting Strategic business plans developed (6-10 plans) Senior level Director experience Leadership General manager experience Operations manager experience 10 years Full Job Description Position Summary The General Manager is responsible for the overall leadership, performance, and growth of a multi-trade/location business offering gas, HVAC, plumbing, and electrical services. This role oversees daily operations, financial health, team development, customer satisfaction, and process improvement across all divisions. The GM will ensure operational excellence, drive profitability, and lead strategic initiatives to support sustainable business growth. Essential Duties and Responsibilities Key responsibilities include but not limited to: Operations Management Oversee day-to-day field and office operations across HVAC, plumbing, and electrical departments. Ensure efficient scheduling, dispatch, job completion, and quality control. Maintain safety and compliance with all relevant codes, regulations, and licensing requirements. Financial Oversight Manage company-wide and division-level budgets, P&L, and job costing. Monitor financial performance and implement cost controls to meet profitability targets. Review estimates, invoices, and financial reports for accuracy and margin performance. Leadership & Team Development Hire, train, and manage division managers, field supervisors, and administrative staff. Promote a high-performance culture with accountability, collaboration, and continuous improvement. Conduct regular performance reviews and implement professional development plans. Customer Experience & Service Quality Ensure high levels of customer satisfaction by enforcing service standards and quick issue resolution. Oversee customer feedback systems and drive service enhancements across trades. Support sales and estimating teams in pursuing new business and maintaining key relationships Process & Technology Improvement Identify and implement systems and technologies to improve operational efficiency and communication. Drive adoption of job management, CRM, and accounting platforms (e.g., FieldEdge, QuickBooks). Standardize workflows and reporting across departments. Strategic Planning & Growth Collaborate with ownership on strategic goals, expansion plans, and growth opportunities. Evaluate market trends, competitor activity, and new service opportunities. Lead integration efforts for new acquisitions or trade expansions when applicable.
Qualifications:
5+ years in a leadership or general management role within HVAC, plumbing, electrical, or related trades. Strong understanding of field operations, project management, and job costing. Proven experience managing budgets, profit margins, and business unit performance. Effective leadership and team-building skills across diverse trade teams. Working knowledge of applicable codes, permitting, and safety regulations. Proficient in operational software (FieldEdge, or similar), MS Office, and reporting tools.
Preferred Qualifications:
Experience managing multi-trade service operations under one roof. Background in both residential and commercial service and installation. Familiarity with WIP billing, contract billing, and permitting requirements. Experience with process improvement or business transformation initiatives. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Office and field-based role; requires regular site visits and team supervision. May require evening/weekend availability depending on operational needs. Sitting for prolonged periods of time. Standing and walking for prolonged periods of time.
Manual Dexterity Visual Demands:
Prolonged use of a computer screen and reviewing documents. Lifting/carrying equipment using proper safety protocols, as necessary. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
Job Type:
Full-time Pay:
$120,000.00 – $150,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance
Shift:
Day shift Morning shift Shift availability: Day Shift (Preferred) Ability to
Commute:
Hialeah, FL 33018 (Required) Ability to
Relocate:
Hialeah, FL 33018: Relocate before starting work (Required)
Work Location:
In person