Managing Director Position Available In Miami-Dade, Florida

Location:

Miami, FL Reports to:

Chapter Holdings Employment Type:

Full-Time Title:

Managing Director, Miami Region. About Chapter Renovation Chapter Renovation is a technology-driven general contractor specializing in high-quality residential renovations in NYC, Miami, Northern New Jersey, Westchester County, and Connecticut. Our proprietary client portal (“Renotech “) ensures transparency, on-time delivery, and on-budget execution. We blend best-in-class craftsmanship with innovative digital workflows to deliver an exceptional customer experience. Position Summary We seek an experiencedx Managing Director, to lead and grow our Miami office. This hands-on leader will oversee daily operations, drive team performance, and ensure the successful delivery of renovation projects. The ideal candidate combines deep construction/renovation expertise with proven people-management skills, fostering a high-energy culture of accountability and collaboration. Key Responsibilities Team Leadership & Development Directly manage a team of 4 (Project Manager, Interior Designer, Admin Assistant, Asst. Project Manager), with authority to recruit and grow headcount to 10-15 as needed Set clear performance goals, conduct regular 1:1s, and implement development plans to drive individual and team excellence Foster a culture of continuous improvement, ownership, and cross-functional collaboration Operations & Project Oversight Ensure efficient scheduling, resource allocation, and project workflows across all active renovations Monitor KPIs (on-time delivery, budget adherence, client satisfaction) and implement corrective actions to hit targets Lead weekly production meetings to review project status, address risks, and escalate issues Financial & Budget Management Partner with Finance to develop and manage office P&L, forecasts, and quarterly budgets Review project budgets and change orders, ensuring margin protection and timely invoicing Process & Systems Optimization Champion adoption of Renotech tools and software. Streamline office processes (permits, procurement, billing) to reduce cycle times and maximize quality Client & Stakeholder Engagement Act as primary liaison with high-value clients, architects, interior partners, and suppliers in the Miami market Ensure exceptional service delivery, promptly addressing client inquiries, and resolving escalations Compliance & Safety Maintain strict adherence to local building codes, permitting processes, and multi-state labor regulations Oversee jobsite safety protocols and ensure all field teams complete required training and documentation

Qualifications & Experience Education:

Bachelor’s degree in construction management, Civil Engineering, Architecture or related field

Experience:

Minimum 5 years in residential or commercial construction/renovation At least 3 years managing teams of 10-15 employees, including hiring, coaching, and performance management

Technical Skills:

Proficient with project management platforms and MS Office Suite Strong financial acumen: budgeting, forecasting, P&L analysis

Leadership Competencies:

Exceptional communicator with the ability to build trust across all levels Strategic mindset with a bias for action and data-driven decision making Aptitude for process design, change management, and continuous improvement

Other Requirements:

Valid driver’s license and willingness to visit job sites frequently Flexibility to travel regionally as needed Preferred Qualifications Master’s degree (e.g., MBA) in relevant field. Bilingual (English/Spanish) to serve Miami’s diverse client base Established network of local subcontractors, vendors, and design professionals What We Offer Competitive salary and performance-based bonus Comprehensive benefits (medical, dental) Generous PTO policy plus paid holidays Professional development stipend and leadership training Dynamic, tech-forward culture with rapid growth opportunities Chapter Renovation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.