Assistant General Manager (AGM) Position Available In Fulton, Georgia

Assistant General Manager (AGM) Hyatt Atlanta, GA 30080 Overview Assists the General Manager in the day-to-day operations of the rooms division. Assists the GM in supervising the Front Desk and Housekeeping departments. Actively interacts with all departments to ensure excellent product quality and service Reports directly to General Manager Directly supervises the activities of the front desk department: Responsible for training new FDSR’s and ongoing training of all FDSRs, Handles disciplinary measures when needed Is responsible for any and all FDSR shifts that are uncovered due to call-ins, no-shows, staff shortages, etc. Prepares weekly FDSR work schedule in accordance with staffing guidelines 80% of work week will operate as lead FDSR working various shifts as needed. 20% of the work week, will assist GM in supervising Housekeeping department During FDSR shift, will perform the following: Processing of Direct Bill account invoices Posting of payments on Direct Bill accounts Loading rates & SRP’s into PMS with assistance from sales department Handles all technical issues of PMS system with technical support Reviews Night Audit pack for accuracy Monitors breakfast supplies & orders breakfast supplies Handles all credit card charge backs During Housekeeping supervisory role, will perform the following: Oversee activities & direction of Head Housekeeper Does daily housekeeping room assignments Schedules laundry attendant in accordance with staffing guidelines and oversees laundry department Assists GM in preparing Housekeeping schedule in accordance with staffing guidelines Interacts with Maintenance department to ensure Housekeeping work orders are completed and that all rooms are available for rent Responsible for Manager’s reception twice a month to ensure consistent Management/guest interaction Recommends new FDSR’s and housekeeping applicants to General Manager for hiring approval Perform any and all duties not specifically outlined above that are an inherent part of the position. Perform and execute any requests made by corporate or supervisor in a cooperative and expeditious manner. Responsible for working weekends to ensure proper management coverage is on property. Join us in delivering exceptional dining experiences while fostering a positive work environment!

Job Type:

Full-time Pay:

From $50,000.00 per year

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Vision insurance

Shift:

10 hour shift 4 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift Ability to

Commute:

Atlanta, GA 30080 (Required) Ability to

Relocate:

Atlanta, GA 30080: Relocate before starting work (Required)

Work Location:

In person