General Manager Position Available In Gwinnett, Georgia

General Manager PBD Worldwide – 3.5

Duluth, GA Job Details Full-time Estimated:

$80K – $93.9K a year 11 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Bilingual Spanish Management 5 years English 3PL Bachelor’s degree Organizational skills Senior level Leadership Communication skills

Full Job Description Position Overview:

Now Hiring!

General Manager Location:

Duluth, GA Salary:

DOQ PBD, family-owned, company that has stayed current and pivoted with the market for the last 47 years. Focused on delivering Exceptional Service Every Time , we are looking for a General Manager to join our team as we set the path for our growing business. The General Manager is responsible for overseeing the daily operations of a high-volume 3PL fulfillment and distribution center. This role leads all aspects of facility performance, including labor management, client satisfaction, operational efficiency, safety compliance, and continuous improvement. As General Manager , you will serve as the primary leader on-site and be accountable for driving operational excellence while fostering a positive, performance-driven culture. What’s in it for you: Benefits package includes Medical, Dental and Vision insurance with Flexible Spending and Health Savings accounts available Company paid Life insurance and Long-Term disability policies Voluntary Life, Short-Term disability, Critical Illness, Hospital Indemnity and Accident coverage also offered 401(k) Company Paid Time Off, Floating Holiday, Wellness Day & Volunteer Day Illustrative Essential Duties and Responsibilities Lead and manage all day-to-day warehouse, fulfillment, and shipping/receiving operations. Oversee labor planning, productivity, and performance across all departments. Ensure all client SLAs and KPIs are met or exceeded. Drive operational improvements using lean practices, KPIs, and system tools. Collaborate with internal departments including Client Services, IT, HR, and Finance. Maintain high safety and cleanliness standards; lead monthly safety meetings and compliance checks. Manage facility budget, staffing levels, and resource allocation to achieve financial goals. Serve as escalation point for client issues and partner closely with Client Services on resolution. Coach and develop direct reports; build bench strength for supervisory and lead-level roles. Support and ensure WMS utilization, report accuracy, and process adherence. Partner with executive leadership to execute strategic initiatives and special projects. Other duties as assigned. Qualification Requirements 5+ years of leadership experience in distribution, fulfillment, or 3PL environment. Strong understanding of labor management, process flow, and warehouse systems (WMS, RF, etc.). Proven ability to lead teams, drive performance, and manage change. Excellent problem-solving, communication, and organizational skills. Experience working with a client-facing role with a focus on service delivery and retention. Bachelor’s degree in Supply Chain, Business, or related field preferred. Bilingual – Spanish and English is a plus.