Business Management Manager Position Available In Mecklenburg, North Carolina

• Business Mgmt. Manager
• The Business Management Manager advises and provides strategic support for the assigned business area. As a subject matter expert in business management, this job oversees the execution of strategic business management consulting and is the central point of contact for leaders in the execution of business management tasks.
• Key Responsibilities and Duties
• + Acts as a day-to-day technical/functional expert in assigned area and makes decisions on tactical issues that impact the business.

+ Maintains and supports implementation of policies and procedures in support of the business area strategy. + Implements process improvements in assigned business area. + Analyzes and reports on area data (financial, headcount, etc.) and performance metrics. + Supports business management projects by monitoring and tracking risks, issues and action items. + Influences the development of new strategic initiatives through tracking budgets and milestones. + Coaches, reviews and delegates work to lower-level professionals.

• Educational Requirements
• + University (Degree) Preferred
• Work Experience
• + 5+ Years Required; 7+ Years Preferred
• Physical Requirements
• +

Physical Requirements:

Sedentary Work

• Career Level
• 8IC
• _This Business Management Manger position bridges the gap between business units and IT teams to ensure technology solutions effectively support banking operations, regulatory compliance, and strategic initiatives. This position is crucial in aligning IT projects with business goals, optimizing processes, and enhancing customer experiences through seamless technology integration._
• Additional Responsibilities
• + •

Stakeholder Engagement:

• Serve as the primary interface between banking business units (e.

g., Retail Banking, Commercial Lending, Risk Management) and IT to understand business needs and ensure they are translated correctly into functional requirements. + Collaborate with Project Management during all key project phases, including project prioritization, kickoffs, Scrum meetings, and other critical touchpoints to ensure alignment, clear communication and project success. +

• Project Coordination
• : Lead the coordination of enterprise projects involving digital banking, payment systems, compliance platforms, loan processing, and fraud ensuring alignment with regulatory standards and business objectives. +

• Requirements Oversight:

• Collaborate with business leaders and business analysis to capture detailed business requirements, ensuring alignment with IT technical specifications and seamless traceability throughout project lifecycles. +

• Risk and Compliance Management:

• Ensure enterprise projects adhere to banking regulations such as FDIC, OCC, FINRA, and CFPB guidelines, as well as internal risk and compliance policies. +

• Issue Resolution:

• Proactively identify project challenges and facilitate resolution to maintain project timelines and mitigate risks. +

• Communication Management:

• Conduct regular meetings and provide transparent updates to stakeholders, ensuring alignment and clarity on project goals and deliverables. +

• Strategy Development:

• Develop a comprehensive framework strategy that aligns business objectives, regulatory requirements, and industry best practices, fostering collaboration between business and IT teams. +

• Stakeholder Collaboration:

• Collaborate with cross-functional teams including business analysts, project managers, developers, quality assurance professionals, UAT professionals and 3 rd party vendors to integrate seamlessly into the project lifecycle. +

• Risk Assessment:

• Identify potential risks and challenges associated with all aspects of a project and develop mitigation strategies to address them proactively. +

• Remediation:

• Understand the process of addressing and resolving identified defects, issues, or vulnerabilities in software systems/applications and processes. Take corrective actions to rectify problems and improve the quality and functionality of the software. +

• Documentation and Reporting:

• Maintain comprehensive documentation of collaboration, findings, and recommendations, and provide regular reports to stakeholders highlighting key insights and outcomes.
• Preferred Qualifications
• + 5-10 years of experience of Business & IT project coordination experience and/or business analysis within the banking or financial services sector. + Program & project management experience

• Posting End Date:

  6/2/25

• Job Seeker Notice
• EverBank, N.

A. and Sterling Bank and Trust, a division of EverBank, N.A. (together, the “Company”) is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers. The Company’s commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money. VEVRAA Federal Contractor Member FDIC Notice to Job Seekers (https://everbank.com/about/careers/notice-to-job-seekers)

• Pay Range
• $104,700 – $141,700EverBank, N.

A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status. We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information.