Premier Business Support Manager Position Available In Mecklenburg, North Carolina

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Regular or Temporary:

RegularLanguage Fluency:

English (Required)

Work Shift:

1st shift (United States of America)Please review the following job description:

This position will be seated within the Truist footprint. Actual office location is flexible. The Premier Business Support Manager is responsible for developing, supporting, and implementing projects that address strategies and initiatives within Premier Banking and the affluent client segment. Projects will accomplish broad, long-term objectives centered around key business objectives including revenue growth, improving quality and/or efficiency, advancing technology development, performance reporting & analysis, or implementing new product line initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Develop and maintain key performance indicators that align with strategic initiatives related to Premier performance including activity, production, portfolio, and other details as defined by senior leadership.2. Supports multiple initiatives simultaneously, including identifying revenue and efficiency opportunities for critical to Premier Banking teammates and affluent clients, engaging cross-functional stakeholders across multiple lines of business, operations, compliance, risk, and product. 3. Responsible for all aspects of the implementation of assigned initiatives, including:

• Coordinate with various business and technology units to define scope
• Support the project and funding approval processes
• Provide effective challenge and strategic analysis as appropriate
• Mediate/negotiate between impacted groups to build consensus, prioritize requests and resolve issues
• Manage issue/task lists and project schedules to ensure timely and on-budget delivery
• Organize implementation activities ensuring proper testing
• Coordinate the creation of documentation, procedures, training guides and communication materials to drive overall adoption and change management
• Provide leadership with routine updates to communicate the overall health of the project and escalate any concerns4.

Support the continued development Premier segmentation automation, book of business management, IRM partner (Mortgage, Wealth, Small Business, Commercial, Insurance) coverage model, and client migration efforts between Premier Banking and Wealth.5. Partner with Analytics to develop a wide range of analyses to guide short and long-term initiatives including, Premier business planning needs, CSBB strategic initiatives, incentives, and goal setting support, etc.6. Lead and provide ongoing support for business analysis and project management effort to drive the strategy, continual improvement and expanded utilization of Premier platforms and applications to achieve operational efficiency, risk management, client and Premier teammate experience, and support asset & revenue growth.7. Ensure all regulations and compliance requirements are met for the Premier Business.

Required Qualifications:

1. Bachelor’s degree with a concentration in business, accounting, finance, banking or equivalent financial services experience and related training2. 5 years of experience in financial services; inclusive of proven track record of business analytics and reporting and demonstrated proficiency in Microsoft Office products.3. Ability to lead, manage and influence multiple complex projects and objectives simultaneously4. Strong interpersonal and relationship building skills with proven ability to act as liaison between product, operations, and technology groups5. Strong problem solving, analytical, and conceptual thinking skills6. Excellent verbal and written communication skills with ability to convey complex materials to senior levels in a timely manner

Preferred Qualifications:

1. Proven experience in retail banking programs or wealth management2. Master’s Degree in business-related field3. Completion of established management or career development program or banking school.

General Description of Available Benefits for

Eligible Employees of Truist Financial Corporation:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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