General Manager Position Available In Essex, New York

General Manager Haselton Lumber Company 1763 Haselton Road, Wilmington, NY 12997

Position Summary:

The General Manager (GM) will serve as the operational leader responsible for translating company strategy into disciplined, high-quality daily execution. This role exists to unlock the CEO’s capacity to drive revenue growth, strengthen key customer relationships, and build scalable processes for the future. In the near term, the GM will be deeply involved in the day-to-day operations of the business, ensuring reliability, accountability, and operational excellence across all departments. Over time, as systems mature and teams are developed, the GM will increasingly focus on leading through department heads, continuously refining execution to support sustainable growth.

General Manager’s Mission:

To lead and coordinate daily operations across the mill, yard, delivery, and office teams — ensuring consistent execution, team performance, and customer satisfaction — while building the systems, structure, and culture necessary to scale. The General Manager is responsible for stewarding the daily health of the business, enabling the CEO to focus fully on revenue growth, financial development, and long-term strategic direction.

Core Values We Live By Ridiculously Reliable:

We follow through — in our deliveries, communication, inventory, and pricing. Customers and teammates know they can count on us.

Learn and Deliver:

We take training seriously. The more we grow in our roles, the better we serve. Everyone here is expected to keep learning and apply what they’ve learned.

No A-Hole Policy:

We treat others with respect — customers and coworkers alike. A bad day is fine. A bad attitude every day isn’t. We Eat the

Trash:

We don’t send out junk or dodge responsibility. When something’s wrong, we fix it; even when it costs us. Endeavor for

Good:

Haselton should be a place to earn a good wage, build a strong career, and live a good life. We work to make that possible. Outcomes You Own Yard, delivery, mill, and office operations run smoothly — without chaos or constant fire drills Delivery windows and production goals hit consistently. The team feels supported, well-trained, and held to clear, consistent expectations. New hires are onboarded with clarity, and experienced staff see real pathways to grow Operating rhythms are defined, measured, and reinforced with visible KPIs DOT, insurance, and compliance proactively managed. Contractors regularly offer compliments, not complaints. Labor, materials, and waste are tracked and trending in the right direction Department budgets are planned, tracked, and adjusted with care The expense side of the P&L is owned and managed with visibility and discipline Zach (CEO) is freed to focus on growth, sales, and financial development Your Role in the

Business Ops & Systems:

Run the daily show—logistics, production, fleet, inventory, equipment, and process improvements

People Management:

Lead, hire, train, and coach; hold team accountable.

Compliance & Risk:

Ensure DOT compliance, manage insurance, uphold shop/yard safety.

Customer Resolution:

Step in to own customer issues with professionalism and urgency

Back Office:

Collaborate with the office team on POs, materials, scheduling, and cash flow awareness

Expense Management:

Own the expense side of the P&L — labor, vendor costs, and department budgets. Track and manage spending with discipline.

Owner Enablement:

Absorb daily operational oversight and execution. Create headroom for the CEO Performance Rhythms Weekly team check-ins (yard, mill, delivery) Monthly ops reviews with Zach (metrics + people) 1-on-1s with key team leads every other week Quarterly vision and strategy sessions with CEO Training minutes, SOP reviews, and safety drills built into routines Ongoing coordination with the CEO on priorities, challenges, and strategic direction To-Be-Determined Who Thrives in this

Role:

The right person for this role is a strong operator and a grounded, practical leader— someone who takes ownership, leads with clarity, and thrives in the messy middle between strategy and execution. You don’t wait for problems to escalate—you notice issues early and get ahead of them. You’re calm under pressure, steady through uncertainty, and committed to doing things the right way. You’re just as comfortable jumping on a forklift as you are working through a spreadsheet. You’re never afraid to roll up your sleeves—unloading a truck, walking the yard, or solving problems face-to-face alongside your team. You lead by example and aren’t above any task. While a significant part of your job involves data, planning, and systems work, you fight to spend meaningful time outside each day—because you know real leadership happens where the work is happening. You stay grounded in a low-tech environment and make it a point to meet your team on their turf, not just from behind a screen. Details matter deeply to you. You notice immediately when trash bins are overflowing, inventory isn’t stacked correctly, or anything else isn’t just right—and it drives you to fix it immediately. You track performance, spot issues early, and use tools like Excel to bring clarity to chaos. You don’t just react; you build systems that prevent problems and empower others to succeed. You’ll thrive here if you: Like being in the mix—this is hands-on leadership. Take pride in delivering great work, even when no one’s watching. Confidently set expectations and handle difficult conversations head-on. Work well with diverse personalities—from CDL drivers and accountants to contractors. Enjoy improving systems, not just running them. See numbers and spreadsheets as valuable tools for decision-making. Want to help build something lasting—not just show up for a job. You don’t need all the answers on day one—but you must learn quickly, lead effectively, and earn trust through action.

Compensation Salary:

$70,000 – $85,000 per year, depending on experience

Note:

This salary range reflects a GM role focused on operational execution and managing the expense side of the P&L.

Performance-Based Bonus:

20%-25% of base salary

Bonus Structure Development Process:

Before hiring, the GM and CEO will collaboratively identify at least 10 potential Key Performance Indicators (KPIs) that could be used to determine bonus eligibility. Within the first 90 days, the GM will recommend 3-5 KPIs they believe best align with the role’s goals. By day 120, the GM and CEO will finalize 1-3 KPIs, with the CEO retaining final decision authority. Benefits (As They Stand Today) Your role will help shape how these evolve in the future.

Paid Time Off:

2 weeks of vacation per year, plus 7 paid holidays

Health Insurance:

Employer-sponsored healthcare coverage

Dental & Vision:

Included as part of the benefits package 401(k)

Match:

Eligible after one year of employment. Haselton matches 100% of the first 3% of employee contributions, and 50% of the next 2%, for a maximum employer contribution of 4%

Relocation Assistance:

Available for the right candidate

Job Type:

Full-time Pay:

$70,000.00 – $85,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person