Assistant General Manager – Manhattan Position Available In New York, New York

Assistant General Manager – Manhattan Happy Medium – 4.0 New York, NY Job Details Full-time $32 an hour 11 hours ago Benefits Health insurance Dental insurance Paid time off Flexible schedule Qualifications Hospitality Management Customer service Mid-level 3 years Driver’s License Team management Leadership 2 years Communication skills Full Job Description Assistant General Manager (AGM)

Location:

Lower East Side, Manhattan (On-site)

Reports To:

General Manager Employment Type:

Full-Time About Happy Medium Happy Medium exists to create and curate the best supplies, content and events for casual artists. There’s a lot of stuff there for kids and capital “A” Artists, but there isn’t much for those that fall somewhere in between. We are on a mission to fill the gap. We aim to be part of a world where more people feel emboldened to create things with their hands, just for the hell of it- because the real thrill simply lies in the making. Position Overview The Assistant General Manager (AGM) supports the General Manager in daily operations of the Manhattan location. Focusing on team management, scheduling, operational excellence, and maintaining our unique brand culture. This is a hands-on leadership role responsible for managing shifts, delegating tasks, and ensuring seamless execution of all store activities. Key Responsibilities Scheduling & Team Management Work with GM to oversee day-to-day team operations, delegate tasks, and confirm completion of all responsibilities. Collaborate with GM on staffing needs, hiring, and onboarding of new team members. Operational Oversight & Reporting Own and report on daily checklists, ensuring delegated tasks are completed thoroughly. Collaborate with GM to compile and submit daily progress reports, highlighting any operational challenges or successes. Support the GM in collecting and consolidating service reports from the team. Inventory Management Manage inventory for all classes and special seating events, maintaining organization and stock levels. Handle inventory reporting for the Greenpoint location and coordinate with GM on broader inventory oversight. Assist in developing and maintaining efficient storage systems, including back-of-house organization. Maintain and support the Art Cafe inventory area and assist in ensuring cleanliness and organization. Brand & Training Support Help roll out and reinforce training documents and checklists across the team. Promote and uphold Happy Medium’s hospitality standards, visual presentation, and overall brand culture. Facility & Maintenance Coordination Assist with general building maintenance tasks such as minor repairs (e.g., fixing a clogged toilet).Coordinate regular trash removal, ensuring that trash and recycling are taken out twice weekly. Liaise with the GM and Operations team to report larger maintenance needs and coordinate vendor visits as necessary. Cross-Functional Coordination Liaise with the Pottery Manager regarding space needs and collaboration opportunities. Qualifications 2+ years experience in retail, hospitality, creative operations, or related fields. Proven ability to lead a small team and delegate effectively. Strong organizational and communication skills. Comfortable managing schedules, daily operations, and inventory processes.

Detail-oriented and able to juggle multiple priorities. Passion for handmade goods, creative retail, and community-driven experiences. Positive attitude and passion for both the Happy Medium brand and central mission. Equal Opportunity Happy Medium is an equal opportunity employer and values an inclusive, diverse workplace. We welcome candidates of all backgrounds and experiences to apply.

Job Type:

Full-time Pay:

$32.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off

Shift:

8 hour shift

Work Location:

In person