General Manager Position Available In Providence, Rhode Island

General Manager
Req #1343
D.L. Thurrott, Lincoln, Rhode Island, United States of America Job Description
Posted Tuesday, June 17, 2025 at 10:00 PM

Company:

DL Thurrott About Us
D.L. Thurrott is a trusted pump solutions provider specializing in the design, supply, and service of industrial and municipal pumping systems. With deep expertise in fluid handling applications, we deliver reliable, energy-efficient pump solutions tailored to meet the demanding needs of our customers. From system design to preventative maintenance, our team ensures optimal performance and long-term value.

Website:

 https://dlthurrott.com/

Job Summary:

You will be responsible for overseeing the development and achievement of sales strategies, budgets, and marketing plans to grow the business as well as leading the sales teams (both outside and inside staff) and operations. The role involves strategic planning, managing people, selling, and improving processes.

Responsibilities:

Oversee the daily operations, managing all aspects of business processes, sales and financial budgets, and team members to deliver revenue and profit commitments at all site locations.
Ensure that the highest level of customer service, support, and technical expertise for our customers is available consistent with all aspects of our position as the market leader.
Develop and / or optimize business practices to improve performance, increase quality and ensure safe performance of our operations at the facility or in the field.
Develop and execute business plans and operating strategies to drive growth for products and services.
Develop annual sales budget in alignment with organizational strategic direction and the annual goals and objectives. Provides regular forecasts of sales revenue and anticipated expenses. Ensures that expenses are aligned to revenues.
Set goals for team members, clearly communicate expectations, and monitor performance using the companywide systems such as performance management, talent management, etc.
Drive environment of collaboration amongst sales team, customer service, finance, and service.
Winning as a team is top priority!
Collaborate with sales and service teams to identify and unlock sales and profit opportunities.
Manage and align service resources to match client needs while exceeding company objectives and goals.
Develop employees’ capabilities through challenging assignments and coaching.
Promote the proper use of and oversee the deployment of tools such as Pricing, FSM/CRM and Flow 360 that will be used across all IFC brands.
Direct, develop, and oversee the general health and safety policies and procedures of the organization. Ensure the workplace is in full compliance with OSHA and other state, local, and/or customer specific regulations.
Ensure the sales teams cross promote all products and services of all FCG products where applicable.
Partner with cross-functional support teams in improving proprietary business tools and systems.

Experience and Requirements:

Demonstrated leadership capabilities and ability to build successful teams
Excellent decision making and creative problem-solving skills
Strong organizational and communication skills.
Ability to prioritize, perform under pressure and resolve conflicts
Mechanical aptitude
Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
Minimum 5 years leading, developing, and coaching outside and inside sales teams with a deep understanding of distribution and its value proposition to the market Proven track record of hiring and building high-performance sales teams and establishing enduring relationships with customers and key suppliers to increase market share while increasing profitability
Strong entrepreneurial spirit with an established contacts’ network
Experience in both high-volume transaction selling as well as longer cycle solution selling
Account P&L responsibility with equal focus on top & bottom lines
Proficient computer and technical skills including working knowledge of CRM software solutions Supervisory Responsibility This position has direct supervisory responsibilities for operational and sales teams (outside and inside staff). Travel Travel requirements would be approximately 50% of the time in support of the Branch Managers, outside sales team and market expansion/growth initiatives. Air travel may be required. Must hold valid driver’s license. #dlthurrott
#LI-JS
#LI-Onsite D.L. Thurrott operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications. Why Build a Career with Us? Everyone’s an Owner of the

Company:

 Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits:

 Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training:

 FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities:

At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you’re just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer:

 Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics. Job Details
Pay Type
Salary
Travel Required
Yes