Customer Service and Operations Management Trainee Position Available In Charleston, South Carolina

Customer Service and Operations Management Trainee 4.8 4.8 out of 5 stars Charleston, SC 29407 Job Summary We are seeking a motivated and dynamic customer service and operations management trainee to join our team. This entry-level position is designed for individuals looking to develop their customer service and operational efficiency skills and gain hands-on experience in various aspects of our business operations. As a customer service and operations management trainee, you will work closely with experienced managers and staff to learn the ins and outs of our organization, with a focus on customer service, sales, and operational efficiency. Duties Assist in daily operations while learning about different departments within the company. Provide exceptional customer service by addressing inquiries and resolving issues promptly. Perform data entry tasks accurately to maintain up-to-date records. Engage with customers through various channels, demonstrating excellent phone etiquette. Support sales initiatives by promoting products and services effectively. Utilize computer systems for reporting, analysis, and communication purposes. Participate in training sessions to enhance skills in management, sales strategies, and customer relations. Collaborate with team members to achieve departmental goals and objectives. Requirements Strong customer service skills with a commitment to providing an outstanding experience for clients. Proficiency in data entry and basic computer applications; familiarity with Microsoft Office Suite is preferred. Excellent typing skills with attention to detail for accurate documentation. Ability to analyze information effectively and make informed decisions based on data insights. Strong verbal communication skills in English; additional language proficiency is advantageous. A proactive attitude towards learning and professional growth within the organization. Join us as we cultivate future leaders through our Customer Service and Operations Management Trainee!

Job Type:

Full-time Pay:

$52,000.00 per year

Benefits:

401(k) 401(k) matching Health insurance On-the-job training Paid time off Professional development assistance

Shift:

Day shift

Work Location:

In person