General Manager Position Available In Sevier, Tennessee
Tallo's Job Summary: The General Manager position at Ober Mountain in Gatlinburg, TN involves overseeing and managing the ski area and amusement park operations to ensure efficiency and profitability. Responsibilities include budget management, staff leadership, guest experience enhancement, and collaboration with marketing. Requirements include a bachelor's degree, 10+ years of operations management experience, and strong communication skills. Weekends and holidays are required.
Job Description
General Manager
Ober Mountain Gatlinburg, TN Full-time Other
Posted on April 02, 2025
ABOUT
OBER MOUNTAIN
Ober Gatlinburg Ski Area and Amusement Park is Tennessee’s only ski area and a favorite year-round, family friendly destination. Guests can start theor journey riding our Gatlinburg Aerial Tramway which transports guests 2.1 miles over the treetops with unparalleled views of the Smokies, to the lodge on Mount Harrison w guests are greeted with family friendly activities no matter the season. Enjoy shopping, dining and other attractions for all ages including the Ski Mountain Coaster, Alpine Slide, indoor Ice Arena, Ice Bumper Cars, Scenic Chairlift, Wildlife Encounter, summertime tubing, Kiddie Land rides and more.
JOB PURPOSE
This General Manager position is to oversee and manage the overall operations, strategy, and performance of Ober Mountain. The General Manager is responsible for ensuring that all aspects of the business are functioning efficiently, effectively, and profitably.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversee all aspects of the park’s daily operations, including guest services, rides, attractions, and maintenance
Assist in development and management of the park’s budget, track expenditure, and ensure profitability
Provide leadership to all departments
Hire, train, and evaluate department managers, fostering their professional growth and development
Coordinate cross-functional teams to deliver seamless guest experience, ensuring compliance with all applicable regulations and standards
Develop and implement an effective communication strategy for all staff
Assist in developing and implementing strategies to improve park performance and enhance guest experience
Collaborate with the marketing team to develop and implement promotional campaigns and strategies to increase attendance
Build and maintain strong relationships with vendors, community organizations, and government agencies
Any other duties as assigned by the President/CEO
Bachelor’s degree in business administration, management or related field preferred
10+ years of experience in Facility Operations & Management required
Experience in hospitality required: Theme Parks, Ski Resorts, Family Entertainment Centers, or Resorts
Demonstrated ability in developing team members in areas of responsibility
Demonstrated ability to achieve expected financial results in areas of responsibility
Ability to enthusiastically interact with others. Must be professional, energetic, self-motivated, and able to motivate others
Strong character and exercises good judgement in decision-making
Strong communication skills, ability to write and verbally communicate in a clear and concise manner
Ability to establish working relationships with all employees, management, and vendors
Flexible approach; can readily adapt to business and team needs and changes
Innovative and strategic thinker
Weekends and holidays are required
