Customer Supply & Contract Support Specialist Position Available In Polk, Florida

Customer Supply & Contract Support Specialist 3.7 3.7 out of 5 stars 950 East Main Street, Lakeland, FL 33801 Join our team as a Customer Supply & Contract Support Specialist, where you’ll play a key role in managing customer supply orders, supporting our HP Managed Print Services (MPS) program, and ensuring smooth communication between departments and clients. You’ll handle order entry, monitor backorders, promote our Auto Toner Replenishment program, and submit required reports to HP. This position is ideal for someone detail-oriented with strong organizational and communication skills, who thrives in a customer-focused environment.

What You’ll Be Doing:

Process customer supply orders and respond to requests via phone and email Monitor and resolve back-order issues in collaboration with internal teams Submit and track MPS program reports and contract updates Support customer toner inventory and promote program engagement

What You’ll Need:

1-2 years of customer service or administrative experience Proficiency in Microsoft Excel Strong attention to detail and time management High school diploma or GED Physical Requirements Ability to sit for extended periods, walk, and stand as needed. Occasionally lift or move equipment weighing 25 lbs or more. Strong hand-eye coordination for typing and writing. Ability to read fine print and digital screens. Clear verbal communication skills for client interactions.

Application Process:

Phone interview to assess initial fit. Complete personality profile assessment . Interview with the hiring manager . Team interview to ensure cultural and technical alignment. Why Boring Business Systems? This role offers the chance to be part of a forward-thinking company with nearly 100 years of success in delivering innovative IT and print solutions. If you’re ready to drive growth, make an impact, and thrive in a collaborative environment, we’d love to hear from you! Boring Business Systems is an

Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:

Boring Business Systems is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Boring Business Systems are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Boring Business Systems will not tolerate discrimination or harassment based on any of these characteristics.

Job Type:

Full-time Pay:

From $18.00 per hour Expected hours: 40 per week

Benefits:

401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance

Schedule:

8 hour shift Monday to Friday Application Question(s): Are you willing to submit to a drug test and background check?

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Required) administrative: 2 years (Required)

Microsoft Excel:

1 year (Required) Ability to

Commute:

Lakeland, FL 33801 (Required)

Work Location:

In person