Merchandiser/Order Writer Specialist Position Available In Iredell, North Carolina

Hiring Company:

Delicatessen Services Co.,

LLC Overview:

The Merchandiser/Order Writer Specialist is responsible for enhancing the customer experience by providing in-store support to national accounts during peak periods. The role will assess changing deli conditions throughout the day and tailor support to address store needs in real-time. The Premium Advantage Specialist will be in-store during peak customer traffic periods including weekends and weekdays until 7 pm.

Job Description:

Essential Functions + Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs. + Actively engage with the deli customers through timely and sincere acknowledgment, proactive companion selling, and product. + Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers. + Build rapport with deli customers to create and maintain loyal fans of Boar’s Head Brand products. + Host a variety of in-store sampling and product pairing events focusing on product presentation. + Build awareness of Boar’s Head Brand premium delicatessen products by engaging consumers through product sampling + Actively promote Boar’s Head Brand products by educating consumers on flavor, nutritional information, quality, and complimentary products. + Possess a positive, energetic, and serving attitude + Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, slicing techniques, etc. + Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service + Set service case, ensuring the full product line is displayed in an appetizing manner + Maintain retail product presentations; ensure displays are fully stocked, clean, and visually pleasing, and each item is priced. + Update merchandising and marketing materials as required + Complete additional activities or special projects as assigned Minimum Requirements Physical Requirements + Ability to stand for a minimum of 4 hours + Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl + Ability to lift or carry objects weighing up to 40 lbs.; push or pull objects up to 300 lbs. + Ability to work in a refrigerated/freezer environment Job Requirements + High school diploma or equivalent + 1+ years of experience as a Brand Concierge or 3 years of experience in retail sales, customer service, or a similar role. + Basic computer skills + Experience with food preparation is helpful but not required + Keep work area neat and clean; exhibit good food safety and sanitation practices at all times + Willingness to learn and operate a slicer + Must have own transportation and be willing to travel to different retail locations within assigned area + Ability to transport and set up a folding table, utensils, platters, etc. + Must have an internet-enabled cell phone

Location:

Concord, NC, Denver, NC, Hickory, NC, Huntersville, NC, Mooresville, NC, Prosperity, NC, Sherrills Ford, NC, Statesville, NC, Troutman, NC Time Type:

Full time

Department:

Cardinal Deli Provisions