Logistics Coordinator Position Available In Broward, Florida

Logistics Coordinator 3.9 3.9 out of 5 stars Miramar, FL 33027 We are looking for a highly Logistics Coordinator to join our team in Miramar, Florida. In this role, you will be responsible for addressing customer inquiries, resolving complaints, and ensuring a positive customer experience. This is a long-term contract position offering the opportunity to make a meaningful impact by supporting clients and delivering exceptional service.

Responsibilities:

Respond to customer inquiries and provide accurate information about products and services. Resolve billing or service complaints by authorizing refunds, exchanges, or adjustments as needed. Serve as the escalation point for unresolved customer issues, ensuring timely and effective resolution. Assist with tracking shipments Monitor and review customer interactions, ensuring proper documentation of inquiries, complaints, and resolutions. Analyze customer feedback to identify patterns and determine potential causes of recurring issues. Promote and sell additional products or services based on customer needs. Maintain detailed and accurate records of all customer interactions and actions taken. Provide guidance and support to team members as needed, ensuring high-quality service delivery. Must have Logistics experience Please send your resume to: Jacqueline.mejia@RobertHalf and call Jacqueline @ 786-698-7072 Strong verbal and written communication skills with a keen attention to detail. Proven ability to work independently and effectively manage time. Proficiency in documenting and recording customer information accurately. Demonstrated leadership and mentoring skills to provide constructive feedback. Familiarity with computer applications, including Microsoft Word and PowerPoint. High school diploma or equivalent required. 8-10 years of experience in customer service or a related field. Excellent interpersonal skills to build and maintain positive customer relationships. TalentMatch ® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use .