Senior Manager Equipment Finance Vendor Onboarding Position Available In Duval, Florida

Senior Manager Equipment Finance Vendor Onboarding 3.5 3.5 out of 5 stars 10201 Centurion Parkway North, Jacksonville, FL 32256 29432 10201 Centurion Parkway North Jacksonville, Florida

EF VEND ONBDG

Monday – Friday 06/18/2025 Job Description Overview This position leads the Vendor Operations activities of the Equipment Finance division. Provides management oversight for a team of associates and works closely with external partners and internal sponsors of new and existing business transactions with the vendor partner network which the Equipment Finance Division’s primary source of business activity. Partners with Operations and Sales Leadership, Credit, Business Development and other internal business teams and heads the New Business Committee. Responsible for the structure and setup of new and existing vendor relationships. Responsibilities Business Support – Supports business development efforts to establish new programs and new products by participating in development calls with prospective new Vendor Partners and working across business teams to launch a new vendor program or new product as well as managing the vendor administrative and program needs throughout the life of the vendor partner relationship. Managerial Functions – Establishes and monitors expectations to achieve company and department goals and promote Behavorial True North. Makes appropriate changes to procedures, and continually streamlines operational process to gain efficiencies and enhance the customer journey in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes team achievements by providing professional development. Collaboration – Works with all levels management to support business strategy and ensure goals are achieved. Serves as the liaison between Equipment Finance Vendor Operations and other business units. Compliance and Operational Risk – Ensures compliance with all policies, processes, and internal controls. Facilitates internal and external audits of Vendor Operations. Acts a control point for vendor management to validate onboarding of new sources of business by ensuring the legitimacy of the entity, ensuring the legal documentation meets business rules in conjunction with the Law Department and more importantly onboarding the programs in adherence to the agreed upon terms and conditions. Qualifications Bachelor’s Degree and 6 years of experience in Banking and/or Finance Originations, Underwriting, Leadership, and/or Operations – OR – High School Diploma or GED and 10 years of experience in Banking and/or Finance Originations, Underwriting, Leadership, and/or

Operations Additional Requirements:

People management experience with proven leadership and mentorship expertise Advanced attention to detail Professional written and verbal communication skills Banking and/or Finance industry experience Ability to manage relationships with internal and external stakeholders Customer service and/or account management experience including handling escalations

Preferred Qualifications:

Bachelor’s Degree in Business Administration or Finance Commercial Equipment Financing experience Large Financial Institution or Commercial Banking experience Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. First Citizens Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles), color, religion, national origin, sex, age, disability, protected veteran status, sexual orientation, gender identity, genetic information, military membership, application, or obligation, or any other legally protected status. Section 19 of the Federal Deposit Insurance Act prohibits First Citizens Bank from employing individuals convicted of certain criminal offenses. Offers of employment will be contingent upon a satisfactory background check. The Bank is committed to maintaining a safe workplace free from the influence of prohibited drugs and the misuse of alcohol and will not tolerate any prohibited drug use or alcohol misuse that jeopardizes the safety of associates, customers or others at the workplace, or threatens the Bank’s operations or competitiveness. If you have a disability and need special assistance or accommodation to apply for employment at First Citizens Bank, please contact our Human Resources department at 888.716.7199 or email us at hrsc@firstcitizens.com.